This class was created by Brainscape user CJ pj. Visit their profile to learn more about the creator.
By:
CJ pj
- decks
- flashcards
- learners
Decks in this class (9)
Intro CSI
Purpose of csi 1,
Purpose 2 if csi is not followed 2,
Objectives 3
10
cards
CSI Principles
Ownership 1,
Deming cycle 2,
Difference of continuous and cont...
9
cards
7 Step Improvement Process
7 step improvement process 1,
7 step improvement process 2,
7 step improvement process 3
11
cards
Process Activities: Method & Techniques
Csi methods and techniques 1,
What to assess and how 2,
What to assess and how 3
42
cards
CSI and Other Service Mgmt Processes
Csi interaction availability mgmt 1,
Availailabiltiy mgmt 2,
Availability management fault tre...
8
cards
Organising For Service Improvement
Csi manager 1,
Csi manager 2,
Activities and skill levels neede...
3
cards
Technology Supporting CSI
It service mgmt suites 1,
Event mgmt 2,
Systems and network mgmt 3
4
cards
Implementing CSI
Implementing csi the implementing...,
Organising culture 2,
Organisation culture 3
23
cards
Challenges CSFs and Risks
Challenges 1 1,
Challenges 2 2,
Critical success factors 3
5
cards
More about
CSI: ITIL Intermediate
- Class purpose General learning
Learn faster with Brainscape on your web, iPhone, or Android device. Study CJ pj's CSI: ITIL Intermediate flashcards now!
How studying works.
Brainscape's adaptive web mobile flashcards system will drill you on your weaknesses, using a pattern guaranteed to help you learn more in less time.
Add your own flashcards.
Either request "Edit" access from the author, or make a copy of the class to edit as your own. And you can always create a totally new class of your own too!
What's Brainscape anyway?
Brainscape is a digital flashcards platform where you can find, create, share, and study any subject on the planet.
We use an adaptive study algorithm that is proven to help you learn faster and remember longer....
Looking for something else?
Service Strategy: ITIL Intermediate
- 10 decks
- 209 flashcards
- 28 learners
Decks:
Service Strategy Lifecycle Stage, Certification Study Guide, Service Strategy Class Notes, And more!
