Itsm Flashcards & Quizzes | Brainscape

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ITIL Foundations

ITIL Foundations

By: Desiree Loughmiller

ITSM Overview, 4 Dimensions of Service Management, ITIL Service Value System

4

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101

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1

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Career

Career

By: A Chambers

ITSM - Event Management, IT Operations Lead Info, ITSM - Incident Management

11

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98

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1

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ITIL Certification

ITIL Certification

By: Gracie Cash

Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty

15

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69

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1

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IT-Management

IT-Management

By: Loris ezela

2. Einführung IT-Management, 3. Grundlegende Aspekte, 4. IT-Strategie

6

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56

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1

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TeamDynamix

TeamDynamix

By: Alicia Van Maanen

ITSM, iPaaS

2

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38

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1

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ITIL Foundation

ITIL Foundation

By: Luke Bakare

Service Management Fundamentals, ITSM Lifecycle Fundamentals, Service Portfolio & Financial Management

7

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69

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1

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ITIL 4 Foundations (Personal)

ITIL 4 Foundations (Personal)

By: Phillip Burk

Service, Organizations and Roles, Value in ITSM

28

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95

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1

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ITIL

ITIL

By: Gracie Cash

Service Management (ITSM) and Key Concepts, 1. Understand the Key Concepts of Service Management -1.2 Describe the key concepts of creating value with Services, 1. Understand the Key Concepts of Service Management -1.3 Describe the Key Concepts of Service Relationships

7

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45

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