031215 clinical interview Flashcards
1
Q
transference and countertransference are useful in
A
understanding disturbed doctor pt relationships that can lead to poor care
2
Q
transference
A
unconscious process in which pt attributes to doctor aspects of important past relationships (esp parental)
3
Q
six strategies for developing rapport
A
put pt and interviewer at ease find pt's pain and express compassion evaluate pt's insight and become ally show expertise establish authority as physician balance roles of empathic listener, expert, and authority
4
Q
content vs process
A
content is what is literally said in interview
process is what’s occurring non-verbally
5
Q
effective interviewing techniques
A
good rapport open ended ques early on closed ended ques later on facilitation reflection (think mirror) clarification silence interpretation (used less outside of psychotherapy) confrontation (Columbo approach) summation explanation transition positive reinforcement (lets pt known he or she can tell doctor anythig no matter how painful or embarrassing) self-revelation reassurance advice ending the interview
