Deliver Results Flashcards

1
Q

Tell me about a time when you had significant, unanticipated obstacles to overcome in achieving a key goal. What was the obstacle? Were you eventually
successful? Knowing what you know now, is there anything you would have done differently?

A

class getting cancelled (affects financial plan/students schedule and commute) online class (back up) | create a back up schedule

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2
Q

Tell me about a time when you not only met a goal but considerably exceeded expectations. How were you able to do it? What challenges did you have to
overcome?

A

My goals year over year is to grow my hospital base by 10%. From September 2020 to September 2021 I grew my hospital base by 16%. In order to grow my hospital base, I partnered with Practice Managers and Directors of Veterinary Medicine and educated them on the benefits of having an insured client base. From there I trained their staff and set goals with them for daily usage of the software. As a result, I completed the training and onboarding for all of the new hospitals which assisted in growing my Enrolled Clients by 24% and hospital software utilization by 12%.

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3
Q

Tell me about a time when you or your team were more than halfway to meeting a goal when you realized it may not be the right goal or may have unintended consequences. What was the situation? What did you do? What was the outcome? Looking back, would you have done anything differently?

A

Class cohorts (not well staffed/waiting for class starts/same students)

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4
Q

Give me an example of a mission or goal you didn’t think was achievable. What was it and how did you help your team try to achieve it? Were you successful in the end? Looking back, would you have done anything differently?

A

Onboarding hospital goal

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5
Q

Tell me about a time when you did not effectively manage your projects and something did not get completed on time. What was the impact? What approaches do you use to make sure you are focusing on the right deliverables when you have several competing priorities?

A

Agent to RA

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6
Q

It can be difficult to set goals for a team that are challenging, yet achievable. Tell me about a time when you hit the right balance. How did you approach setting the goals? What was the outcome? (Manager)

A

Setting goals with a hospital (EDO goal)

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7
Q

Give me an example of a time when you were able to deliver an important project under a tight deadline. What sacrifices did you have to make to meet the deadline? How did they impact the final deliverable? What was the final outcome?

A

Open house room

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