Invent And Simplify

Question 1

Give me an example of a complex problem you solved with a simple solution. What made the problem complex? How do you know your solution addressed the problem?

Answer 1

KO worksheet

Question 2

Describe the most innovative thing you’ve done and why you thought it was innovative. Ask for one or two more examples to see if its a pattern of
innovative thinking. What was the problem it was solving? What was innovative about it?

Answer 2

SFS worksheet
Yard sale event (annual thing now)
KO work sheet

Question 3

Tell me about a time when you were able to make something simpler for customers. What drove you to implement this change? What was the impact?

Answer 3

Having them just call me (need data)

Question 4

Describe a time when you influenced and drove new thinking and innovation out of your team. Give an example of how your approach led to a specific
innovation.

Answer 4

Creating action plans from the pulse report / notes system

Question 5

Tell me about a time when you had a challenging problem or situation that the usual approach wouldn’t address. How did you select an alternative
approach? What alternative approach(es) did you consider? What was the end result? What was the impact?

Answer 5

faxing/calling/emailing for student record international

Question 6

Tell me about a novel idea you had or decision you made that had a big impact on your business. What was novel about it?

Answer 6

notes for TP

KO worksheet