Flashcards in 12 BUS- Ch 1 Large Scale Organisations In Context Deck (45):
Large scale organisation
Employs 200 or more people, earns revenue in the millions, or has assets of more than $200 million.
Owned and based in one country and operates in many countries throughout the world.
Owned by shareholders and aims to make a profit.
Any person who owns shares in a company
Government Business Enterprise
Government owned and operated
A desired goal, outcome or specific result that an organisation intends to achieve.
States what the organisation aspires to become
Expresses why an organisation exists, it's purpose and how it will operate.
The actions that an organisation takes to achieve specific objectives.
Gross Domestic Product
The total monetary value of all goods and services produced in a country over one year.
Research and Development
Activities undertaken to improve existing products and create new ones.
The development of something new
Occurs when something already established is improved upon.
The stock of basic facilities and capital equipment needed for the functioning of a country or area.
Involved workplace staff reductions, with the elimination of jobs and positions.
The contracting of some organisational operations to outside suppliers.
Includes all those things over which the organisation has some degree of control.
Includes those things over which the business has little control. It may be divided into the operating environment and the macro environment.
Outside factors with which the organisation directly interacts in the course of conducting it's business
Buyers or users of the products of a large-scale organisation
Organisations and individuals that supply resources to the organisation, allowing it to conduct its operations.
Other organisations that offer rival products or services
Groups of people who attempt to directly influence or persuade an organisation to adopt particular policies
Made up of the broad factors in the economy and society within which the organisation operates.
The effect of more efficient communications systems, lower transport costs and unrestricted trade which produces a more integrated global economic system
The degree to which an organisation has achieved its stated objectives
How well an organisation uses resources to achieve objectives
Specific criteria used to measure the efficiency and effectiveness of the organisation's performance
What remains when expenses are deducted from the revenue earned
Number of sales
Measures the amount of products sold
Percentage of marketshare
Proportion of the total industry that a business has, expressed as a percentage.
Rate of productivity growth
Measures the change in productiveness in one year compared to the previous year.
Measures how satisfied customers are with the organisation's performance
Measures how satisfied staff are with the organisation
Measures the number of staff who are leaving the organisation
Indicate whether or not customers are satisfied with the performance of the organisation
Level of wastage
Measures the amount of waste created by the production process
Number of workplace accidents
Indicate how safe the work environment is for employees
Occurs when an organisation measures it's performance against that of other leading organisations known for their excellence
Two or more people working together to achieve an objective.
Groups and individuals who interact with the organisation and have a vested interest in its activities
The obligations a business has over and above its legal responsibilities to the wellbeing of employees and customers, shareholders and the community as well as the environment.
The process of abiding by moral standards and doing the 'right' thing in the interests of all stakeholders
Triple bottom line
The economic, social and environmental performance of an organisation