System Planning

Question 1

Designed by individuals working in the field of artificial intelligence.

Answer 1

Expert systems

Question 2

Advantages of expert systems

Answer 2

Consistency in decision making
A central knowledge depository
Ability to review answers and generate reports

Question 3

Given a set input, the returned answer is always the same

Answer 3

consistency in decision making

Question 4

Manages larger database of information than most human experts.

Answer 4

A central knowledge depository

Question 5

Allows decision makers unfettered access to information they need at any given time.

Answer 5

Ability to review answers and generate reports

Question 6

Disadvantages of Expert systems

Answer 6

Software lacks “common sense”
The logic is “locked down”
Programming difficulties
Not adaptable

Question 7

Elements of a system

Answer 7

Interdependency
inputs
process
output
control
feedback

Question 8

Must be multiple components that interact with each other in a concerted way

Answer 8

Interdependency

Question 9

Data that is placed into the system from an external source - system users

Answer 9

Inputs

Question 10

The overall functionality that the system contributes its various components towards achieving

Answer 10

Process

Question 11

The product of the system. The end result of the various interdependent components of the system.

Answer 11

Output

Question 12

Operation that works to prevent or correct problems as they occur throughout the process.

Answer 12

Control

Question 13

An internal control mechanism that allows for the detection and correction of processing problems.

Answer 13

Feedback

Question 14

Two types of systems

Answer 14

open and closed

Question 15

These type of systems do not have fixed or permanent boundaries but are instead constantly being re-defined as they interact with the environment.

Answer 15

Open Systems

Question 16

This type of system is self- contained and isolated from the environment (including other systems).

Answer 16

Closed systems

Question 17

The boundaries of this type of system are distinct and fixed.

Answer 17

Closed systems

Question 18

This type of system does not receive input from the environment and all output is contained within the system.

Answer 18

Closed systems

Question 19

All adaptations must originate from the vendor

Answer 19

Closed systems

Question 20

A group of computers linked together to increase efficiency or distribute computing power.

Answer 20

network system

Question 21

What is the key reason to use a network system in a healthcare facility?

Answer 21

Data & all users use the same software making it easier for users to share information

Question 22

Phases of the System Development Life Cycle

Answer 22

Needs assessment
System selection
Implementation
Maintenance

Question 23

The phase where business requirements are collected from the future users of the system

Answer 23

Needs assessment

Question 24

The phase where an information system is selected that can meet all of the gathered business requirements

Answer 24

System selection

Question 25

The phase in which the system is scaled up and performance tested

Answer 25

Implementation

Question 26

The phase where a help desk is set up for troubleshooting user problems, and the system is regularly backed - up and updated.

Answer 26

Maintenance

Question 27

Extremely important phase of the system development life cycle

Answer 27

System selection

Question 28

What are the three components of the system selection process?

Answer 28

Needs assessment
Request for proposal (RFP)
Contract negotiation

Question 29

The first action takes place after the decision has been made to purchase a new system or upgrade an existing system.

Answer 29

Needs assessment

Question 30

Information is gathered regarding the current state of the art and how the offerings in the marketplace meet the current defined needs of the organization, as well as future needs.

Answer 30

Needs assessment

Question 31

Once the pool of potential vendors vendors has been narrowed down, what is the next step?

Answer 31

Request for proposal are sent

Question 32

After Request for proposal is sent, evaluated, what happens next?

Answer 32

System is evaluated in action

Question 33

The winning system is then selected and a ____________ is negotiated with the vendor.

Answer 33

Contract negotiation

Question 34

One the contract is approved, what is the next step?

Answer 34

Implementation plans proceed

Question 35

What items need to be evaluated when performing the system selection portion of the system development life cycle?

Answer 35

Costs related to hardware, and software
Facts about the vendor
System capabilities

Question 36

Used early in system analysis to gather information from vendors, often in conjunction with requests for proposal and requests for quote

Answer 36

Request for Information (RFI)

Question 37

Often done by letter, although some vendors now use email or accept on websites

Answer 37

Request for information (RFI)

Question 38

What is the primary purpose in sending a Request for information to a variety of vendors?

Answer 38

To hep in the elimination and selection process

Question 39

Steps to formation of a steering committee

Answer 39

Form the committee
Staff the committee - all levels of the organization
Establish a leader
Establish goals and objectives
Consult with consultant if necessary

Question 40

Steps taken by the steering committee when researching a new information system

Answer 40

Verify the project fits the organization’s goals and objectives, Reach a consensus on the business requirements, scan the internal environment within the organization, look to the future to assess the longevity of the new system.