Designing Systems to Support Workflow

Question 1

the study of the work environment and its effect on humans.

Answer 1

Ergonomics

Question 2

three types of ergonomics

Answer 2

Physical, Cognitive, and Organized

Question 3

deals with the interaction between a person’s body and a machine.

Answer 3

Physical Ergonomics

Question 4

also known as engineering psychology

Answer 4

Cognitive Ergonomics

Question 5

deals with the interaction between the human mind and work

Answer 5

Cognitive Ergonomics

Question 6

also known as macro ergonomics

Answer 6

Organized Ergonomics

Question 7

deals with the culture of work including issues of safety and ethics.

Answer 7

Organized Ergonomics

Question 8

Any injury resulting from performing a similar motion repeatedly.

Answer 8

Repetitive Stress injury

Question 9

This is the most well-known repetitive stress injury.

Answer 9

Carpal Tunnel Syndrome

Question 10

It involves the compression of the median nerve located in the wrist.

Answer 10

Carpal Tunnel Syndrome

Question 11

This helps reduce eyestrain from light reflecting from a user’s monitor.

Answer 11

Glare filter

Question 12

This allows the keyboard to be situated below the elbows and allows the wrists to be held at a straighter, more natural angle.

Answer 12

Negative keyboard angles

Question 13

This holds documents at eye level so that the user may type and enter information without moving their neck up and down.

Answer 13

Document holder

Question 14

This helps support the back more comfortably, and helps position the back with a proper curvature to alleviate stress.

Answer 14

Lumbar support

Question 15

This helps to improve posture, increase blood flow to the feet, and prevent lower back pain.

Answer 15

Footrest

Question 16

There are three major types of ergonomically designed keyboards

Answer 16

Split Keyboard
Tented Keyboard
Negative- Slope Keyboard

Question 17

This type of keyboard was designed to minimize the occurrence of the hand and wrist position that places pressure on the major nerves in the wrist.

Answer 17

Split Keyboard

Question 18

allow the typist to angle their palms toward one another reducing the joint posture known as pronation.

Answer 18

Tented Keyboard

Question 19

were developed to reduce wrist extension by allowing the user to tilt the keyboard to a flat or backward slope opposite of the more traditional positive slope keyboard.

Answer 19

Negative - Slope keyboard

Question 20

These keyboards have a built-in wrist rest.

Answer 20

Supportive keyboards

Question 21

These keyboards are designed in bowl-like shapes.

Answer 21

Scooped key arrangement keyboards

Question 22

Rather than pushing the keys down flat (as is the case with traditional keyboards), the user only has to lightly touch them.

Answer 22

Minimum motion keyboards

Question 23

This keyboard places keys running straight up and down instead of in diagonally offset rows

Answer 23

Straight column keyboards

Question 24

can lead to pain and nerve damage in the wrist, hand, and fingers.

Answer 24

Prolonged mouse usage

Question 25

can place strain on the back that may lead to pain and nerve damage.

Answer 25

Prolonged sitting

Question 26

civil rights legislation that provides the disabled, including those with mental impairment, access to employment and the community.

Answer 26

The 1992 Americans with Disabilities Act (ADA)