Chapter 13

Question 1

POWER

Answer 1

a capacity that A has to influence the behavior of B so that B acts in accordance with A’s wishes; function of dependence power> dependence; power<dependence

Question 2

COERCIVE POWER

Answer 2

a power base that is dependent on fear of the negative results from failing to comply.

Question 3

REWARD POWER

Answer 3

compliance achieved based on the ability to distribute rewards that others view as valuable.

Question 4

LEGITIMATE POWER

Answer 4

the power a person receives as a result of his or her position in the formal hierarchy of an organization.

Question 5

PERSONAL POWER

Answer 5

influence derived from an individual’s characteristics.

Question 6

EXPERT POWER

Answer 6

influence based on special skills or knowledge.

Question 7

REFERENT POWER

Answer 7

influence based on identification with a person who has desirable resources or personal traits.

Question 8

POLITICAL SKILL

Answer 8

the ability to influence others in such a way as to enhance one’s objectives

Question 9

SEXUAL HARRASSMENT

Answer 9

any unwanted activity of a sexual nature that affects an individual’s employment and creates a hostile work environment.

Question 10

POWER VS. LEADER

Answer 10

Leaders and power are not the same thing. Power doesn’t require goal alignment, just dependence. Leadership is goal congruence. Leadership is research is downward. Power is upward.