Performance Lesson 2 - Crew (crisis) Resource Management (CRM)

Question 1

In the case involving the death of Martin Bromiley’s wife there were a number of breakdowns in Crew (Crisis) Resource Management. Which of the following would be examples of poor CRM? Select ALL that apply.

Answer 1

Poor communication
Lack of an identified team leader
Loss of situational awareness
Not using checklists or cognitive aids
Priorities not identified or addressed

Question 2

Which of the following would be examples of effective team leadership during a resuscitation? Select ALL that apply.

Answer 2

Prioritizes what needs to be done

Delegates the right task to the right person at the right time

Efficient and unambiguous communication

Listens to suggestions

Overall situational awareness

Question 3

Which of the following are effective communication techniques in a high performance team? Select ALL that apply.

Answer 3

Closed loop communication, especially when handing off situational awareness

The use of tactical language as the team shares a mental model

Communication is directive, descriptive and informative

Team members are professional and polite while being assertive

Question 4

Which of the following would be examples of effective teamwork in a high performance team. Select ALL that apply.

Answer 4

Because of a shared mental model, if something is not done, missed, or not quite right, the team can easily recognize that and compensate

Sharing the cognitive load and tapping into the bandwidth of the team

The team works together towards a common goal

Question 5

What are the CRM priorities for a high performance team during a resuscitation?

Select all ALL that apply.

Answer 5

Communicate
Differentiate
Resuscitate

Question 6

What are CRM techniques to manage individual and team physiology during a resuscitation? Select ALL thet apply

Answer 6

Positive self talk and positive talk amongst the team

Slowing down your breathing

Seeing in your mind the successful completion of a task

Reappraise the threat (a difficult resuscitation) as a challenge

Question 7

Which CRM techniques help to share the cognitive load amongst the team?
Select ALL that apply.

Answer 7

Everyone on the team shares the same mental model

The team knows and follows the approved policies, procedures and medical directives

The team uses cognitive offloading aids such as checklists or references

The team performs a pre-brief or Zero Point Survey prior to patient contact