Notifications Flashcards
CSAP0340 ( Category: Notifications )
Name four ways to collaborate with team members on tasks?
User presence
Additional comments
Activity stream
Connect chat
Comments
Work notes
User presence
Activity stream
Connect chat
Work notes
CSAP0344 ( Category: Notifications )
When configuring an email notification, where can you choose field values from the record to include within the message?
Select fields pane
Select variables
Variables context menu
Platform variables
Select variables
CSAP0345 ( Category: Notifications )
Which three tabs are used to configure an email notification?
What it will contain
When to send
Who will receive
Which email template
What the subjects is
What it will contain
When to send
Who will receive
CSAP0346 ( Category: Notifications )
Which feature allows users to manage which notifications they receive about various activities occurring in the platform?
Now on Now
Subscriptions
Platform Chat
ServiceNow Mobile
Subscriptions
CSAP0347 ( Category: Notifications )
Where can users set their notification subscription preferences?
Notification settings
System settings
Subscription settings
Email settings
System settings
CSAP0348 ( Category: Notifications )
Notifications in the Now Platform occur through which of the following three methods?
Virtual Agent
Email
Meeting Invitation
SMS
Workplace Chat
Email
Meeting Invitation
SMS
CSAP0403 ( Category: Notifications )
When a request is rejected, a notification is sent and sets the status to rejected.
True
False
True
CSAP0479 ( Category: Notifications )
Where do you configure “Define conditions to be met” for Notifications?
What it will contain
Which email template
When to send
Who will receive
When to send
CSAP0489 ( Category: Notifications )
What are the three tabs used to configure an email notification?
When to send
Which email template
Why send
What it will contain
Who will receive
When to send
What it will contain
Who will receive
CSAP0490 ( Category: Notifications )
Where do you navigate to see the notifications currently defined in the system?
System Notification > Notifications
System Notification > Email > Notifications
System Properties > Notifications
Notifications > System
System Notification > Email > Notifications
CSAP0496 ( Category: Notifications )
What are the actions that the system takes in response to messages from users?
Triggers
Inbound Email Actions
Assignment Rules
Auto Feedback
Inbound Email Actions
CSAP0511 ( Category: Notifications )
What are the three methods where notifications appear?
Virtual Agent
Email
SMS
Meeting Invitation
Email
SMS
Meeting Invitation
CSAP0599 ( Category: Notifications )
What is used to preview how the Notification will appear to the user?
Preview Notification
Impersonate User
Sneak Peek
Auto preview
Preview Notification
CSAP0604 ( Category: Notifications )
Where is “make the notification subscribe-able by users” located?
Which email template
Who will receive
When to send
What it will contain
Who will receive
CSAP0616 ( Category: Notifications )
What triggers notifications?
System Events
Service Level Agreement
Dot-walking
Activity Stream
System Events