Update Sets

Question 1

CSAP0386 ( Category: Update Sets )
What is an update set?

A server-side script that runs when a record is displayed, inserted, updated, or deleted, or when a table is queried.
Group of one or more changes that can be moved from one instance to another all together.
A series of tables and fields that store information about the Configuration Items (CIs) owned by your organization.
One method of security that restricts access to data by requiring users to pass a set of requirements before they can interact with it.

✓Answer:
Group of one or more changes that can be moved from one instance to another all together.

Question 2

CSAP0387 ( Category: Update Sets )
What are the steps for applying an update set to an instance? (3)

Copy
Retrieve
Preview
Delete
Commit

✓Answer:
Retrieve
Preview
Commit

Question 3

CSAP0388 ( Category: Update Sets )
Name three types of records are not captured in an update set by default? (3)

Data records
Dashboards
Business Rules
Access Control rules
Homepages

✓Answer:
Data records
Dashboards
Homepages

Question 4

CSAP0409 ( Category: Update Sets )
Which of the following is correct regarding new groups, new CIs , new user?

No one can create them. Only automated data exists
They can be created by end users
They are not captured in update sets

✓Answer:
They are not captured in update sets

Question 5

CSAP0434 ( Category: Update Sets )
Where can you view a series of customizations?

Update set
System Log
History
All of the above
None of the above

✓Answer:
Update set

Question 6

CSAP0436 ( Category: Update Sets )
You cannot revert update set versions.
True
False

✓Answer:
False

Question 7

CSAP0444 ( Category: Update Sets )
Update sets cannot be merged.

True
False

✓Answer:
False

Question 8

CSAP0445 ( Category: Update Sets )
Each update set is stored in the _______ table?

update_set
Incident
sys_update_xml
sys_update_set

✓Answer:
sys_update_set

Question 9

CSAP0483 ( Category: Update Sets )
What is a group of one or more changes that can be moved from one instance to another?

Change Collection
Update Set
Business Rules
Configuration Items

✓Answer:
Update Set

Question 10

CSAP0502 ( Category: Update Sets )
Which two of the following is not captured in an update set?

Homepages
Access Control Rules
Business Rules
Data Records

✓Answer:
Homepages
Data Records

Question 11

CSAP0627 ( Category: Update Sets )
What is the state an update set must be in to transfer it to another instance?

Preview
Complete
Ignore
In progress

✓Answer:
Complete

Question 12

CSAP0670 ( Category: Update Sets )
What is the format of an exported Update Set?

XML
CSV
HTML
TXT

✓Answer:
XML

Question 13

CSAP0688 ( Category: Update Sets )
Name the table where Update Sets write changes to?

sys_db_object
sys_update_xml
glide.ui.per_page
sys_update

✓Answer:
sys_update_xml

Question 14

CSAP0914 ( Category: Update Sets )
Select a true statement from below with respect to Update Sets.

CMDB records are captured in Update Sets
Do not move the default update set between instances
Homepages are captured in Update Sets
Data Records are captured in Update Sets

✓Answer:
Do not move the default update set between instances

Question 15

CSAP0959 ( Category: Update Sets )
What happens to changes on the same object in multiple update sets when update sets are merged?

The most recent change to the object will be saved in the merged update set
Multiple versions of the change are stored in multiple update sets
All update sets for that object will be removed automatically from the merged update set

✓Answer:
The most recent change to the object will be saved in the merged update set

Question 16

CSAP1031 ( Category: Update Sets )
What is common between CIs, Users, Groups?

They are stored in the same base table cmdb
Any changes to these are not captured in an update set
All changes to these are captured in an update set

✓Answer:
Any changes to these are not captured in an update set

Question 17

CSAP1691 ( Category: Update Sets )
To load data for an update set, navigate to:

All > System Import > Load Data
All > System Import Sets > Load Data
All> System Definition >Load Data
All>System Import Sets>Import Data

✓Answer:
All > System Import Sets > Load Data

Question 18

CSAP1774 ( Category: Update Sets )
Navigate here to create an update set:

All > System Definition > Local Update Sets
All > System Security > Local Update Sets
All > System Properties > Local Update Sets
All > System Update Sets > Local Update Sets

✓Answer:
All > System Update Sets > Local Update Sets

Question 19

CSAP1775 ( Category: Update Sets )
Navigate here to export an update set:

All > System Update Sets > Local Update Sets
All > System Security > Local Update Sets
All > System Properties > Local Update Sets
All > System Update Sets > Update Sets > Export

✓Answer:
All > System Update Sets > Local Update Sets

Question 20

CSAP1776 ( Category: Update Sets )
Navigate here to to upload an update set:

All > Update Sets > Retrieved Update Sets
All > System Definition > Retrieved Update Sets
All > System Security > Retrieved Update Sets
All > System Update Sets > Retrieved Update Sets

✓Answer:
All > System Update Sets > Retrieved Update Sets

Question 21

CSAP1777 ( Category: Update Sets )
Navigate here to to retrieve an update set:

All > Update Sets > Retrieved Update Sets
All > System Update Sets > Retrieved Update Sets
All > System Definition > Retrieved Update Sets
All > System Security > Retrieved Update Sets

✓Answer:
All > System Update Sets > Retrieved Update Sets

Question 22

CSAP1778 ( Category: Update Sets )
ServiceNow recommends limiting Update Sets to a maximum of _____ records to reduce the number of potential conflicts and make it easier to identify and review changes.

1000
100
300
500

✓Answer:
100

Question 23

CSAP1779 ( Category: Update Sets )
To retrieve an update set from a remote instance, in the Production instance, navigate to:

All > System Update Sets > Retrieved Sources
All > System Update Sets > Committed Sources
All > System Definition > Update Sources
All > System Update Sets > Update Sources
All > Update Sets > Update Sources

✓Answer:
All > System Update Sets > Update Sources

Question 24

CSAP1782 ( Category: Update Sets )
Select four true statements about scope:

Determines which of the application’s resources are available to other applications in the instance.
Determines which discovery resources are available to other applications in the instance.
Protects applications by identifying and restricting access to available artifacts and data.
Prevents naming conflicts and allows the contextual development environment to determine what changes, if any, are permitted.
Is assigned to an application when it is first created and cannot be changed.
Is not assigned to an application when created and can be changed.

✓Answer:
Determines which of the application’s resources are available to other applications in the instance.
Protects applications by identifying and restricting access to available artifacts and data.
Prevents naming conflicts and allows the contextual development environment to determine what changes, if any, are permitted.
Is assigned to an application when it is first created and cannot be changed.