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CSA > Reporting > Flashcards

Reporting Flashcards

1
Q

CSAP0351 ( Category: Reporting )
Which phase of the Report designer lets you define the Group by attribute?

Style
Type
Configure
Data

✓Answer:
Configure

A
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2
Q

CSAP0352 ( Category: Reporting )
Which of the following are valid report sharing options? (5)

Add to homepage
Publish
Export to PDF
Add to dashboard
Clone
Schedule
Share

✓Answer:
Publish
Export to PDF
Add to dashboard
Schedule
Share

A
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3
Q

CSAP0353 ( Category: Reporting )
What is the recommended way to share a report

Download as PDF
Email an attachment
Share the report
Publish to an instance URL

✓Answer:
Share the report

A
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4
Q

CSAP0354 ( Category: Reporting )
By default, a report is shared with:

All users and groups
All roles
Only groups that the report creator belongs to
The report creator only

✓Answer:
The report creator only

A
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5
Q
A
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6
Q
A
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7
Q

CSAP0465 ( Category: Reporting )
What are used to automate business logic for a particular application or process?

Flows
Triggers
Actions
IntegrationHub Spokes

✓Answer:
Flows

A
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8
Q

CSAP0488 ( Category: Reporting )
What is an example of a Time Series Chart?

List
Bar
Single Score
Speedometer
Line

✓Answer:
Line

A
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9
Q

CSAP0503 ( Category: Reporting )
What is the tool that allows you to create and distribute your own reports?

Visual Task Board
Control Panel
Report Designer
Report Filter
Report Buddy

✓Answer:
Report Designer

A
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10
Q

CSAP0505 ( Category: Reporting )
Which Report Designer tab allows you to enter report name and source type:

Style
Type
Configure
Data
Report Name

✓Answer:
Data

A
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11
Q

CSAP0509 ( Category: Reporting )
Where do reports appear after you create them?

Reports > View/Run
ServiceDesk > My Reports
Performance Analytics > Reporting
Reports > Newly Created

✓Answer:
Reports > View/Run

A
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12
Q

CSAP0521 ( Category: Reporting )
Name the Report Designer tab where you select the report visualization format?

Style
Data
Type
Configure

✓Answer:
Type

A
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13
Q

CSAP0523 ( Category: Reporting )
What are three types of Visual Task Boards?

Guided
Variable
Flexible
Freeform

✓Answer:
Guided
Flexible
Freeform

A
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14
Q

CSAP0528 ( Category: Reporting )
How is report data grouped when generating a report from a list?

By date
By user
By the column clicked
By sys_id
None of the above

✓Answer:
By the column clicked

A
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15
Q

CSAP0609 ( Category: Reporting )
Which Report Designer tab allows you to choose colors & title?

Data
Style
Configure
Type

✓Answer:
Style

A
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16
Q

CSAP0661 ( Category: Reporting )
Who is a report shared with by default?

All roles
Only groups that the creator belongs to
The report creator only
All users and groups

✓Answer:
The report creator only

A
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17
Q

CSAP0698 ( Category: Reporting )
What lets users share Widgets like Reports and Performance Analytics visualizations?

Control Panel
Responsive Dashboards
Analytics Filter
Visual Analytics Board

✓Answer:
Responsive Dashboards

A
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18
Q

CSAP0727 ( Category: Reporting )
Which dashboard allows instance administrators to proactively monitor system health?

Instance Owner Dashboard
Application Insights Dashboard
System Administrator Dashboard
CMDB Dashboard

✓Answer:
Application Insights Dashboard

A
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19
Q

CSAP0753 ( Category: Reporting )
How do you get to the new dashboard that allows instance administrators to proactively monitor system health?

Plugins
Import Center
IntegrationHub
Dashboards Landing Page
ServiceNow Store

✓Answer:
Dashboards Landing Page

A
20
Q

CSAP0755 ( Category: Reporting )
In ServiceNow Report Designer, what can be used to aggregate field values?

Integer abbreviations
Standard deviation calculations
Data based visualization domains
Float field metrics

✓Answer:
Standard deviation calculations

A
21
Q
A
22
Q

CSAP0763 ( Category: Reporting )
When using the performance analytics application in the Now platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

Stability-signals
long-term-signals
Anti-signals
Non-signals

✓Answer:
Anti-signals

A
23
Q
A
24
Q
A
25
Q

CSAP0816 ( Category: Reporting )
Which ServiceNow dashboard shows the compliant security checks in a system?

PCI Compliance Monitor score
PCI Configuration Controls score
PCI Compliance Manager score
PCI Security Center score
PCI Compliance Center score

✓Answer:
PCI Configuration Controls score

A
26
Q
A
27
Q

CSAP0910 ( Category: Reporting )
Select two options that can be accessed from the Reporting module from list below.

From the Form view
From the Column Header in a list view
From the Form designer
View/Run application module

✓Answer:
From the Column Header in a list view
View/Run application module

A
28
Q
A
29
Q

CSAP1008 ( Category: Reporting )
Name the two report types that can be created from list view of records.

Bar Chart
Time Series
Pie Chart
List report
Single Score

✓Answer:
Bar Chart
Pie Chart

A
30
Q
A
31
Q

CSAP1030 ( Category: Reporting )
Which of the below items relates to a metric in ServiceNow reporting?

A report gauge available for dashboards
Measures and evaluates the effectiveness of IT Service Management process
Measures and evaluates the effectiveness of the CMDB
Measure the time between two date fields

✓Answer:
Measures and evaluates the effectiveness of IT Service Management process

A
32
Q
A
33
Q

CSAP1079 ( Category: Reporting )
Name four types of charts categorized as Bars in ServiceNow.

Bar
Histogram
Column
Horizontal Bar
Pareto
Dial

✓Answer:
Bar
Histogram
Horizontal Bar
Pareto

A
34
Q

CSAP1082 ( Category: Reporting )
Name five types of charts categorized as Time Series in ServiceNow.

Heatmap
Area
Bubble
Column
Line
Spline
Step Line

✓Answer:
Area
Column
Line
Spline
Step Line

A
35
Q

CSAP1083 ( Category: Reporting )
Name three types of charts categorized as Multidimensional reports in ServiceNow.

Single Score
Heatmap
Column
Bubble
Multi-level pivot table

✓Answer:
Heatmap
Bubble
Multi-level pivot table

A
36
Q

CSAP1084 ( Category: Reporting )
Name three types of charts categorized as Scores in ServiceNow.

Pie
Dial
Semi-donut
Single Score
Funnel
Speedometer

✓Answer:
Dial
Single Score
Speedometer

A
37
Q
A
38
Q

CSAP1380 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Configure:

Define the report grouping
Enter a report name, source type, and a table or Data source
Select the report visualization format

✓Answer:
Define the report grouping

A
39
Q

CSAP1381 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Style:

Define the report grouping
Enter a report name, source type, and a table or Data source
Choose colors title and chart properties
Select the report visualization format

✓Answer:
Choose colors title and chart properties

A
40
Q

CSAP1382 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Data:

Define the report grouping
Select the report visualization format
Enter a report name, source type, and a table or Data source
Choose colors title and chart properties

✓Answer:
Enter a report name, source type, and a table or Data source

A
41
Q

CSAP1383 ( Category: Reporting )
Select an item from below that can be found in the Report Designer tab Type:

Select the report visualization format
Choose colors title and chart properties
Enter a report name
Enter a source or table

✓Answer:
Select the report visualization format

A
42
Q

CSAP1826 ( Category: Reporting )
When KPI Signals does not detect abnormal variation for a significant amount of time, it generates _____ _____.

non-signal
anti-signal
no-signal
signal

✓Answer:
anti-signal

A
43
Q

CSAP1827 ( Category: Reporting )
The _____ lets you know that your workflow is under control.

no signal
anti-signal
non-signal
signal

✓Answer:
anti-signal

A
44
Q

CSAP1828 ( Category: Reporting )
The KPI _____ application considers the following behaviors to ‘signal’ special cause variation:

Anti-Signals
Signals
Non-Signals
No Signal

✓Answer:
Signals

A
45
Q

CSAP1829 ( Category: Reporting )
Usually _____ is detected for a shorter amount of time than it takes to detect an anti-signal. In this case, the application shows a simple “_____” message. No notifications are sent and no action is necessary.

anti-signal
no signal
non signal
signal

✓Answer:
no signal

A

CSA (14 decks)

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