Reporting

Question 1

CSAP0351 ( Category: Reporting )
Which phase of the Report designer lets you define the Group by attribute?

Style
Type
Configure
Data

✓Answer:
Configure

Question 2

CSAP0352 ( Category: Reporting )
Which of the following are valid report sharing options? (5)

Add to homepage
Publish
Export to PDF
Add to dashboard
Clone
Schedule
Share

✓Answer:
Publish
Export to PDF
Add to dashboard
Schedule
Share

Question 3

CSAP0353 ( Category: Reporting )
What is the recommended way to share a report

Download as PDF
Email an attachment
Share the report
Publish to an instance URL

✓Answer:
Share the report

Question 4

CSAP0354 ( Category: Reporting )
By default, a report is shared with:

All users and groups
All roles
Only groups that the report creator belongs to
The report creator only

✓Answer:
The report creator only

Question 7

CSAP0465 ( Category: Reporting )
What are used to automate business logic for a particular application or process?

Flows
Triggers
Actions
IntegrationHub Spokes

✓Answer:
Flows

Question 8

CSAP0488 ( Category: Reporting )
What is an example of a Time Series Chart?

List
Bar
Single Score
Speedometer
Line

✓Answer:
Line

Question 9

CSAP0503 ( Category: Reporting )
What is the tool that allows you to create and distribute your own reports?

Visual Task Board
Control Panel
Report Designer
Report Filter
Report Buddy

✓Answer:
Report Designer

Question 10

CSAP0505 ( Category: Reporting )
Which Report Designer tab allows you to enter report name and source type:

Style
Type
Configure
Data
Report Name

✓Answer:
Data

Question 11

CSAP0509 ( Category: Reporting )
Where do reports appear after you create them?

Reports > View/Run
ServiceDesk > My Reports
Performance Analytics > Reporting
Reports > Newly Created

✓Answer:
Reports > View/Run

Question 12

CSAP0521 ( Category: Reporting )
Name the Report Designer tab where you select the report visualization format?

Style
Data
Type
Configure

✓Answer:
Type

Question 13

CSAP0523 ( Category: Reporting )
What are three types of Visual Task Boards?

Guided
Variable
Flexible
Freeform

✓Answer:
Guided
Flexible
Freeform

Question 14

CSAP0528 ( Category: Reporting )
How is report data grouped when generating a report from a list?

By date
By user
By the column clicked
By sys_id
None of the above

✓Answer:
By the column clicked

Question 15

CSAP0609 ( Category: Reporting )
Which Report Designer tab allows you to choose colors & title?

Data
Style
Configure
Type

✓Answer:
Style

Question 16

CSAP0661 ( Category: Reporting )
Who is a report shared with by default?

All roles
Only groups that the creator belongs to
The report creator only
All users and groups

✓Answer:
The report creator only

Question 17

CSAP0698 ( Category: Reporting )
What lets users share Widgets like Reports and Performance Analytics visualizations?

Control Panel
Responsive Dashboards
Analytics Filter
Visual Analytics Board

✓Answer:
Responsive Dashboards

Question 18

CSAP0727 ( Category: Reporting )
Which dashboard allows instance administrators to proactively monitor system health?

Instance Owner Dashboard
Application Insights Dashboard
System Administrator Dashboard
CMDB Dashboard

✓Answer:
Application Insights Dashboard

Question 19

CSAP0753 ( Category: Reporting )
How do you get to the new dashboard that allows instance administrators to proactively monitor system health?

Plugins
Import Center
IntegrationHub
Dashboards Landing Page
ServiceNow Store

✓Answer:
Dashboards Landing Page

Question 20

CSAP0755 ( Category: Reporting )
In ServiceNow Report Designer, what can be used to aggregate field values?

Integer abbreviations
Standard deviation calculations
Data based visualization domains
Float field metrics

✓Answer:
Standard deviation calculations

Question 22

CSAP0763 ( Category: Reporting )
When using the performance analytics application in the Now platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

Stability-signals
long-term-signals
Anti-signals
Non-signals

✓Answer:
Anti-signals

Question 25

CSAP0816 ( Category: Reporting ) Which ServiceNow dashboard shows the compliant security checks in a system? PCI Compliance Monitor score PCI Configuration Controls score PCI Compliance Manager score PCI Security Center score PCI Compliance Center score ✓Answer: PCI Configuration Controls score

Question 27

CSAP0910 ( Category: Reporting ) Select two options that can be accessed from the Reporting module from list below. From the Form view From the Column Header in a list view From the Form designer View/Run application module ✓Answer: From the Column Header in a list view View/Run application module

Question 29

CSAP1008 ( Category: Reporting ) Name the two report types that can be created from list view of records. Bar Chart Time Series Pie Chart List report Single Score ✓Answer: Bar Chart Pie Chart

Question 31

CSAP1030 ( Category: Reporting ) Which of the below items relates to a metric in ServiceNow reporting? A report gauge available for dashboards Measures and evaluates the effectiveness of IT Service Management process Measures and evaluates the effectiveness of the CMDB Measure the time between two date fields ✓Answer: Measures and evaluates the effectiveness of IT Service Management process

Question 33

CSAP1079 ( Category: Reporting ) Name four types of charts categorized as Bars in ServiceNow. Bar Histogram Column Horizontal Bar Pareto Dial ✓Answer: Bar Histogram Horizontal Bar Pareto

Question 34

CSAP1082 ( Category: Reporting ) Name five types of charts categorized as Time Series in ServiceNow. Heatmap Area Bubble Column Line Spline Step Line ✓Answer: Area Column Line Spline Step Line

Question 35

CSAP1083 ( Category: Reporting ) Name three types of charts categorized as Multidimensional reports in ServiceNow. Single Score Heatmap Column Bubble Multi-level pivot table ✓Answer: Heatmap Bubble Multi-level pivot table

Question 36

CSAP1084 ( Category: Reporting ) Name three types of charts categorized as Scores in ServiceNow. Pie Dial Semi-donut Single Score Funnel Speedometer ✓Answer: Dial Single Score Speedometer

Question 38

CSAP1380 ( Category: Reporting ) Select an item from below that can be found in the Report Designer tab Configure: Define the report grouping Enter a report name, source type, and a table or Data source Select the report visualization format ✓Answer: Define the report grouping

Question 39

CSAP1381 ( Category: Reporting ) Select an item from below that can be found in the Report Designer tab Style: Define the report grouping Enter a report name, source type, and a table or Data source Choose colors title and chart properties Select the report visualization format ✓Answer: Choose colors title and chart properties

Question 40

CSAP1382 ( Category: Reporting ) Select an item from below that can be found in the Report Designer tab Data: Define the report grouping Select the report visualization format Enter a report name, source type, and a table or Data source Choose colors title and chart properties ✓Answer: Enter a report name, source type, and a table or Data source

Question 41

CSAP1383 ( Category: Reporting ) Select an item from below that can be found in the Report Designer tab Type: Select the report visualization format Choose colors title and chart properties Enter a report name Enter a source or table ✓Answer: Select the report visualization format

Question 42

CSAP1826 ( Category: Reporting ) When KPI Signals does not detect abnormal variation for a significant amount of time, it generates _____ _____. non-signal anti-signal no-signal signal ✓Answer: anti-signal

Question 43

CSAP1827 ( Category: Reporting ) The _____ lets you know that your workflow is under control. no signal anti-signal non-signal signal ✓Answer: anti-signal

Question 44

CSAP1828 ( Category: Reporting ) The KPI _____ application considers the following behaviors to 'signal' special cause variation: Anti-Signals Signals Non-Signals No Signal ✓Answer: Signals

Question 45

CSAP1829 ( Category: Reporting ) Usually _____ is detected for a shorter amount of time than it takes to detect an anti-signal. In this case, the application shows a simple "_____" message. No notifications are sent and no action is necessary. anti-signal no signal non signal signal ✓Answer: no signal