Forms and Templates

Question 1

CSAP0105 ( Category: Forms and Templates )
Navigate here to show or hide fields on a form’s view

Answer 1

Configure > Form Layout, after clicking the control menu item

Question 2

CSAP0332 ( Category: Forms and Templates )
Which menu provides options related to viewing, configuring, creating favorites, and saving data?

Form context menu
Form layout menu
Form personalization menu
Form column menu

Answer 2

Form context menu

Question 3

CSAP0336 ( Category: Forms and Templates )
When using Form Designer which three icons presented on each field include?

Edit icon
Reference icon
Field icon
Remove icon
Handle icon

Answer 3

Edit icon
Remove icon
Handle icon

Question 4

CSAP0338 ( Category: Forms and Templates )
Different form templates can be applied to a form by accessing the:

Template creator
Template editor
Toggle template views
Template bar

Answer 4

Template bar

Question 5

CSAP0341 ( Category: Forms and Templates )
Which tab contains the activity stream for a task?

Conflicts
Notes
Related Records
Resolution Information

Answer 5

Notes

Question 6

CSAP0392 ( Category: Forms and Templates )
What is granted to non-administrators in order for them to be able to develop applications?
The itil Role
Delegated Development
Access Control
The developer Role

Answer 6

Delegated Development

Question 7

CSAP0433 ( Category: Forms and Templates )
What does the red form field indicator mean?

Entered data is not captured
Its a required field that requires a value
Its a required field needs modification

Answer 7

Its a required field that requires a value

Question 8

CSAP0448 ( Category: Forms and Templates )
Which one is used to group related fields together?

Form Layout
Sections
List Layout
View

Answer 8

Sections

Question 9

CSAP0461 ( Category: Forms and Templates )
When is the submit button visible on a form?

When you open an existing record
In the list layout
When you create a new record
In the list view

Answer 9

When you create a new record

Question 10

CSAP0498 ( Category: Forms and Templates )
What updates an existing record and closes the form?

Submit
Save
Update
Save
Insert and Save

Answer 10

Update

Question 11

CSAP0527 ( Category: Forms and Templates )
What allows a user to add a new field to a table in Form Designer?

Form Views
Field Formatter
Field Navigator
Form Settings

Answer 11

Field Navigator

Question 12

CSAP0551 ( Category: Forms and Templates )
What displays info from one record in a data table in the content frame?

Workspace
Form
List
Activity Stream

Answer 12

Form

Question 13

CSAP0555 ( Category: Forms and Templates )
What is granted to non-admins for them to be able to develop apps?

The itil role
Access Control
The developer role
Delegated Development

Answer 13

Delegated Development

Question 14

CSAP0572 ( Category: Forms and Templates )
What is the time stamped history of all actions taken within a record?

Form activity
Activity Stream
Form History
Favorites

Answer 14

Activity Stream

Question 15

CSAP0576 ( Category: Forms and Templates )
What is the graphical interface for configuring forms?

Form Editor
Template Creator
Guided Setup
Form Designer

Answer 15

Form Designer

Question 16

CSAP0596 ( Category: Forms and Templates )
Which field type displays records from another table?

Strings
Attachments
Reference
Choice

Answer 16

Reference

Question 17

CSAP0605 ( Category: Forms and Templates )
Which three icons presented on each field in Form Designer?

Edit
Remove
Handle
Reference

Answer 17

Edit
Remove
Handle

Question 18

CSAP0617 ( Category: Forms and Templates )
What contains the Activity Stream for a Task?

Related Records
Resolution Information
Notes
Conflicts

Answer 18

Notes

Question 19

CSAP0623 ( Category: Forms and Templates )
What simplifies input by populating some form fields automatically?

Auto Complete
Auto Update
Form Designer
Form Template

Answer 19

Form Template

Question 20

CSAP0636 ( Category: Forms and Templates )
What creates a new record and keeps the form open?

Copy Incident
Insert
Save
Submit

Answer 20

Copy Incident

Question 21

CSAP0665 ( Category: Forms and Templates )
What allows users to select different templates to apply to a form?

Template Bar
Template Creator
Template Editor
Toggle Template Views

Answer 21

Template Bar

Question 22

CSAP0675 ( Category: Forms and Templates )
What are the forms that adds a record to a system table?

Form Insert
Record DBA
Record Producer
Insertion Sheet

Answer 22

Record Producer

Question 23

CSAP0694 ( Category: Forms and Templates )
What displays records in other tables that have relationships to the current record.

Relationship Table
Related Lists
Visual Record Board
Activity Stream

Answer 23

Related Lists

Question 24

CSAP0711 ( Category: Forms and Templates )
What updates an existing record and keeps the form open?

Update
Submit
Copy Incident
Save

Answer 24

Save

Question 25

CSAP0781 ( Category: Forms and Templates ) Which fields can be configured in reporting to perform arithmetic, coalesce, concatenation and length? Calculation fields Sourcing Fields Function fields Coalescing fields Computational fields

Answer 25

Function fields

Question 26

CSAP0872 ( Category: Forms and Templates ) When is the Update button visible on a form? When you open an existing record In the list layout When you create a new record In the list view

Answer 26

When you open an existing record

Question 27

CSAP0948 ( Category: Forms and Templates ) What information does related lists show on a form? Shows the users associated with the current record Shows records in tables that have a relationship to the current record Shows the users with access to the current record

Answer 27

Shows records in tables that have a relationship to the current record

Question 28

CSAP0949 ( Category: Forms and Templates ) Which element is used to display information that is not a field in the record? Formatter Activity Log HTML Field CSS Field

Answer 28

Formatter

Question 29

CSAP0955 ( Category: Forms and Templates ) When using form designer which of the three following options are presented on each field? Field icon Handle icon Remove icon Reference icon Edit icon

Answer 29

Handle icon Remove icon Edit icon

Question 30

CSAP1261 ( Category: Forms and Templates ) Which two roles can configure forms using Form Designer? catalog_admin admin personalize_form form_manager personalize_list

Answer 30

admin personalize_form

Question 31

CSAP1266 ( Category: Forms and Templates ) Which two of the options below, Creates a new record and keeps the form open? Submit Copy Incident Insert & Stay Insert

Answer 31

Copy Incident Insert & Stay

Question 32

CSAP1269 ( Category: Forms and Templates ) Which of the following options, update an existing record and closes the form? Submit Insert Update Copy Incident

Answer 32

Update

Question 33

CSAP1320 ( Category: Forms and Templates ) Select the true statement from below. The most important things to remember about the Notes tab are: Additional Comments are only visible to those working on the task. Work notes are visible to customers (callers). Activity is a read-only record entry made when the record is created or updated.

Answer 33

Activity is a read-only record entry made when the record is created or updated.