1.5) Electronic Media

Question 1

The FCA Rules: Electronic Media

Answer 1

• Firms and their customers communicate and transact business electronically
• The FCA Rules have adapted to reflect this movement in communications

Question 2

The FCA rules refer to information being transmitted or provided in a durable medium, this means:

Answer 2

• paper, or
• any instrument which lets the recipient store the information so that they can access it for future reference, for an appropriate time and on an unchanged basis
• it includes storage on a PC, but excludes internet sites, unless they meet the requirement in relation to storage and retrieval