Executive Summary Flashcards

1
Q

What are executive summaries?

A

-One page or shorter
-Usually contains: purpose/reason, background info, detailed contents that supports your purpose/reason, action items, etc and summary/conclusion/recommendation

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2
Q

What is the histroy of A3/A4 reports?

A

· A3 reports are part of Toyota’s standardized approach to problem-solving
· A3’s facilitate communication and action
· Toyota’s approach for problem solving involved pencil, eraser and one side of a piece of paper

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3
Q

When do we use executive summary?

A

-All the time, especially…
· To clearly tell a story
· To simplify or clarify a complicated issue
· To communicate with a superior, client, or customer · create consensus

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4
Q

Who should use executive Summary?

A

Any staff function, forum, or group that needs to communicate succinct info should use this executive summary (1 page) as a normal part of their business

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5
Q

Who benefits from an executive summary?

A

· Everybody, on a distribution list
· Especially senior management

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6
Q

What are the different sections of an executive summary?

A
  1. Purpose(of this document)/Background Info
  2. Objectives/Background (process)
  3. Analysis (discussion, Identified Issues)
  4. Impact on organization
  5. Requested Actions.
  6. Conclusion, Summary, Recommendation
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