Chapter 5 Flashcards

Student & Work Ethics

1
Q

professionalism includes ?

A
  • following laws
  • being ethical
  • having good work ethic
  • ## having skills to do work
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2
Q

stress is caused by ?

A

practically all:
- emotional
- psychological
- physical
- social
- economic

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3
Q

work ethics involve ?

A
  • how you look
  • what you say
  • how you behave
  • how you treat / work w/ others
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4
Q

health is affected by ?

A
  • diet
  • sleep / rest
  • exercise
  • eyes
  • smoking
  • drugs
  • alcohol
  • body mechanics
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5
Q

teamwork involves ?

A
  • working when scheduled
  • being cheerful / friendly
  • completing assignments
  • helping willingly
  • being kind
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6
Q

professional appearance includes wearing / not wearing ?

A
  • ID badge
  • neat / wrinkle-free uniform
  • non-tight / modest clothing
  • under-garments skin-tone color
  • clean socks / stocking
  • cover tattoos
  • wedding / engagement rings / watch only; no other jewelry
  • simple / attractive hairstyle up / away from face
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6
Q

to avoid gossip ?

A
  • remove self from where gossip is happening
  • do not make / repeat comments the can hurt someone else
  • do not make / write false statements
  • do not talk about others in social settings
  • do not sent / post comments about others
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7
Q

person’s information can only be shared with who ?

A
  • the nurse / your instructor
  • staff involved w/ person’s care
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8
Q

professional language / speech ?

A
  • do not sue vulgar language
  • speak softly / gently / clearly
  • do not shout / yell
  • do not fight / argue
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9
Q

courtesies ?

A

polite / helpful comments / acts
- saying please / thank you
- apologizing
- letting persons / visitors enter first
- standing to greet family / visitors
- help willingly
etc.

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10
Q

how do you determine priority of persons ?

A
  • who has greatest / threatening needs
  • what task nurse / person needs done first
  • what task needed to be done at certain times
  • what tasks need to be done start / end of shift
  • how long tasks take
  • how much help / who can help you
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11
Q

stress

A

stress is normal; frequent stress threatens
- physical health
- mental health
- social health
- spiritual health
minor / major problems

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12
Q

burnout is / can lead to ?

A

job stress accumulated over time; can cause
- physical / mental exhaustion
- doubts about abilities / value of work
- illness
- irritability
etc.

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13
Q

burnout can be caused by ?

A
  • difficult / intense workload
  • not being comfortable / being harassed at work
  • not liking job
  • lacking / too much skill
  • lacking support in / out of work
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14
Q

ways to reduce / cope w/ stress ?

A
  • exercise
  • enough rest / sleep (7-8 hours)
  • eating healthy
  • adequate personal / quiet time
  • setting priorities
  • don’t judge self so harshly
  • talk to someone / who is causing stress about it
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15
Q

problem solving steps to resolve conflict ?

A

1) define the conflict
2) collect info on the problem
3) identify possible solutions
4) choose best solution
5) carryout solution
6) evaluate effectiveness of solution

16
Q

how can you deal w/ conflicts ?

A
  • approach nurse / instructor to talk privately
  • talk to cause of conflict privately
  • trade concerns / each others problems w/ each other
  • identify / carry out solution
  • thank them / review the matter
17
Q

harassment can be based on ?

A
  • age
  • race
  • ethnicity
  • gender identity
  • sexuality
  • religion
  • disability
    everyone has the right to not be harassed / feel safe
18
Q

sexual harassment ?

A

unwanted sexual behavior of another
- majority of actions can be perceived as sexual
- always be wary / careful w/ how your actions can be intrerpreted

19
Q

bullying can be ?

A
  • physical
  • verbal
  • emotional
  • cyber
  • sexual
  • prejudicial
20
Q

bullying can lead to what in the victim ?

A
  • injury
  • emotional distress
  • poor job / school performance
  • anxiety
  • sleep problems
  • substance abuse
21
Q

bullying can lead to what in the bully ?

A
  • risk of substance abuse
  • school / job problems
  • violence
22
Q

resigning from a job should include ?

A
  • a written notice (2- weeks in advance)
  • resignation letter
  • completing a form from HR office
  • reason for leaving
  • last date you will work
  • thankful comments
23
Q

violating ethical behavior can lead to ?

A
  • dismissal from school / NATCEP
  • issued a failing grade
  • not recommended to take competency test
24
Q

reason for losing a job ?

A
  • poor attendance
  • not finishing shift
  • falsifying records
  • violent / abusive / neglectful behavior
  • offensive speech
  • harassment
  • defamation
    etc.