05_Intercultural Communication Flashcards

1
Q

How many definitons of communication existed in 1977?

A

over 170

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2
Q

Wide vs. Narrow Communication Concept

A

Wide Communication Concept
- communication between living organism, technical systems and/or machines and humans

Narrow Communication Concept
- communication between humans
- based on common goals

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3
Q

Communication can be any or all of the following

A
  • an action on others
  • an interaction with others
  • a reaction to others
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4
Q

Model for Communication

Communication as exchange of meaning

A
  • Idea or feeling comes from source
  • put into symbols [encoded]
  • to produce a message which is transmitted through channel
  • channel is medium used for communication
  • message is interpreted by the receiver [decoded] who responds
  • context is environment in which the communication takes place
  • noise means anythign which distorts the message (on channel level)
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5
Q

Intercultural communication

in context of Model for Communication

A

takes place when sender and receiver are from different cultures

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6
Q

Defintion of Intercultural

A
  • Intercultural as an encounter and understanding to people who belong to different cultures
  • cultural overlap
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7
Q

Cultural Overlap

A
  • occurs when otherness impacts own-culture perspective and when interaction occurs between dissimilar others
  • situations of cultural overlap are created by dynamics between experience and behaviour
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8
Q

To deal successful with the challenges in the situation of cultural overlap, one must be aware of:

3 items

Thomas et al. 2010

A
  1. Requirements of own culture orientation
    - recognize, reflect on and acknowledge conditions underlying own-culture perception, thinking, feeling and acting
  2. Requirements of other culture orientation
    - recognize, reflect on and acknowledge conditions underlying other-culture perception, thinking, feeling and acting
  3. Requirements of intercultural orientation
    - own and other-culture mental scripts must, for the sake of intercultural cooperation, be mutually adaptable and integrated into shared meanings
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9
Q

Who defined Intercultural Communication as a term

A

Edward T. Hall (1959) in his book the silent language

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10
Q

What are the hidden dimensions according to Edward T. Hall

in context of intercultural communication

A
  • differences in ideas of time
  • in a culturally influenced feeling for distance and closeness
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11
Q

Culture vs. Communication

A

Culture is
- learned
- shared
- multifaceted
- dynamic
- overlapping

Communication is
- style
- type
- attitude
- verbal / non verbal

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12
Q

Importance of Intercultural Communication

A
  • globalization
  • growth of world population
  • human migratory movements in world [US, Russia, Saudi Arabia, UAE]
  • understanding each other
  • recognition of cultural differences
  • applied in business, management, marketing, ads and website design -> impact on bussines but also social life

If 2 people of different cultures interact, they must come into play while developing a 3rd culture that commands thought patterns and behaviour of both parties

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13
Q

Basic Models of Communication

2 items [early communication models]

McQuail, Denis; Windahl, Sven (1993): Communication Models. For the study of mass communications

A

1. Lasswell Formula
Communicator; Message; Medium; Receiver; Effect
- ciritized for omitting feedback

2. Braddock’s extension of the Lasswell Formula
- 2 more facets of communicative act added
- under which circumstance was message sent?
- for what purpose?

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14
Q

2 models for Mass Communication

McQuail, Denis; Windahl, Sven (1993): Communication Models. For the study of mass communications

A

1. Shannon and Weaver
2. Osgood and Schramm circular model

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15
Q

Shannon and Weaver’s Model

McQuail, Denis; Windahl, Sven (1993): Communication Models. For the study of mass communications

A
  • information source producing message
  • message is formed into singals by transmitter
  • signals sould be adapted to channel leading to receiver
  • receiver reconstructs message from signal
  • received message reaches destination
  • noise interference possible

Linear Communication Model
- separates sender and receiver

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16
Q

DeFleur’s Development on Shannon and Weaver’s model

Mass Communication

McQuail, Denis; Windahl, Sven (1993): Communication Models. For the study of mass communications

A
  • shows how source gets its feedback which gives source a possibility of adapting more effectively its way of communication to destination
  • however sources get only limited or indirect feedback from audience
17
Q

Osgood and Schramm Circular Model

McQuail, Denis; Windahl, Sven (1993): Communication Models. For the study of mass communications

A
  • behaviour of the main actors in communication process
  • distinction between source and transmitter and between receiver and destination
  • both parties are encoder interpreter, decoder
18
Q

Dance’s helical model

McQuail, Denis; Windahl, Sven (1993): Communication Models. For the study of mass communications

A
  • more recent model
  • underlines dynamic nature of communication
  • communication process is continually changing; different aspects change over time