18 Flashcards
(21 cards)
set of values and principles, demonstrated behaviors, attitudes, policies, and structures that enable them to work effectively cross-culturately
cultural competence
factors of cultural competence
adminstration and bureaucracy of healthcare systems
systems of prejudice/stereotyping
social determinants of health
impact on communities and systems within communities
intersecting identities that make an individuals culture
understanding the importance of social and cultural influences on patients health beliefs and behaviors
cultural competancy
ability to maintain an interpersonal stance that is other-oriented (or open to the other) in relation to aspects of cultural identity that are most important to the person
cultural humility
_____ and ____ are paramount for developing cultural humility
self-reflection, self-examination
why cultural competancy matters
training has been found as one of the key ways to address health and healthcare disparities
focus mainly on providing practical steps or strategies to better communicate in cross-cultural dyadic interactions
micro-level models
geared toward practicing healthcare professionals
micro-level models
examples of micro-level models
LEARN, BELIEF
LEARN
Listen to and understand
Explain your perceptions
Acknowledge and discuss
Recommend treatment
Negotiate agreement
BELIEF
Beliefs “what do you believe caused your problem”
Explanation “why”
Learn from the patient “help me understand”
Impact “what impact is this having on you”
Empathy
Feelings “how are you feeling”
aim to provide a more comprehensive and holistic understanding of cultural dynamics at multiple levels
macro-level models
macro level models levels
individual, family, societal
example of macro-level model
purnells model for cultural competence
conceptualizes the development of cultural competance along an upward curve of learning and practice
purnells model for cultural competance
4 levels of purnells model for cultural levels
stage of unconscious incompetence
conscious incompetence
conscious competence
unconscious competence
two sets of factors for purnell’s model for cultural competence
macro aspects
micro aspects
connections between the micro and macro levels
meso-level models
example of meso-level model
developmental model of intercultural sensitivity (DMIS)
portrays a developmental process that entails movement from ethnocentrism to ethnorelativism
developmental model of intercultural sensitivity (DMIS)
depicts a typology of six different experiences that occur during the personal development process
developmental model of intercultural sensitivity (DMIS)
