2. Emotional Intelligence

Question 1

What’s the definition of emotional intelligence?

Answer 1

The ability to accurately identify and manage emotions in oneself and others

Question 2

What is referred as EQ

Answer 2

Emotional Quotient is when the emotional intelligence is measured

Question 3

What the the two broad categories Emotional Competence is divided into?

Answer 3

1. Personal competence

2. Social competence

Question 4

What are the sub divisions of Personal competence (managing ourselves)?

Answer 4

1. Self-awareness
2. Self-regulation
3. Self-motivation

Question 5

What are the sub divisions of Social competence (managing relationships)?

Answer 5

1. Social awareness

2. Social skills

Question 6

What is the key driver of Emotional Intelligence?

Answer 6

Self-awareness

Question 7

What are the basic steps to gain self-awareness?

Answer 7

Recognise your weaknesses, strengths, biases, attitudes, values and perceptions

Question 8

What is referred as self-disclosure?

Answer 8

The process of letting others know what you think, feel and want.