6. Intercultural Communication Flashcards

(13 cards)

1
Q

What are some of the benefits of harnessing diversity positively within the organization?

A
  • increased motivation and job satisfaction
  • retention of staff
  • innovation from a broader range of ideas and insights
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2
Q

What is intercultural communication?

A

The sharing of meanings between individuals from different cultures.

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3
Q

What are the levels of culture?

A

Visible
Less Visible
Almost Invisible

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4
Q

What are the four concepts of culture?

A

enculturation
acculturation
ethnocentrism
cultural relativism

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5
Q

What is Enculturation?

A

Enculturation is the process of learning or absorbing one’s own culture
•It involves internalising the culture’s ‘rules of interaction’

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6
Q

What is Acculturation?

A

Acculturation is the process of cultural adjustment and adaptation people experience as they move from one culture to another

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7
Q

What is Ethnocentrism?

A

Ethnocentrism is the belief that one’s own cultural norms are superior to those of other social groups.

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8
Q

What is Cultural Relativism?

A

Cultural Relativism is the recognition of cultural differences and acceptance that each social group has its own set of cultural norms.

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9
Q

What are the aspects used to breakdown Hall’s culture dimensions?

A

Sensory involvement
Messages
Time sense/ chronocity

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10
Q

In Hall’s concept, what is the difference in the message delivery?

A

In low context cultures, the messages are explicit.

In high context cultures, the messages are implicit.

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11
Q

In Hall’s concept, monochronic time is associated with the __ context, and polychronic time is associated with thee ___ context.

A

Low

High

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12
Q

What are the factors the affect the cultural norms and values?

A
social structure
political system
economic philosophy
religion
education
language
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13
Q

Stereotyping can lead to —–

A

prejudice

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