6. Intercultural Communication Flashcards
(13 cards)
What are some of the benefits of harnessing diversity positively within the organization?
- increased motivation and job satisfaction
- retention of staff
- innovation from a broader range of ideas and insights
What is intercultural communication?
The sharing of meanings between individuals from different cultures.
What are the levels of culture?
Visible
Less Visible
Almost Invisible
What are the four concepts of culture?
enculturation
acculturation
ethnocentrism
cultural relativism
What is Enculturation?
Enculturation is the process of learning or absorbing one’s own culture
•It involves internalising the culture’s ‘rules of interaction’
What is Acculturation?
Acculturation is the process of cultural adjustment and adaptation people experience as they move from one culture to another
What is Ethnocentrism?
Ethnocentrism is the belief that one’s own cultural norms are superior to those of other social groups.
What is Cultural Relativism?
Cultural Relativism is the recognition of cultural differences and acceptance that each social group has its own set of cultural norms.
What are the aspects used to breakdown Hall’s culture dimensions?
Sensory involvement
Messages
Time sense/ chronocity
In Hall’s concept, what is the difference in the message delivery?
In low context cultures, the messages are explicit.
In high context cultures, the messages are implicit.
In Hall’s concept, monochronic time is associated with the __ context, and polychronic time is associated with thee ___ context.
Low
High
What are the factors the affect the cultural norms and values?
social structure political system economic philosophy religion education language
Stereotyping can lead to —–
prejudice