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Flashcards in 5018 Unit 6 Deck (44)
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1

Sub-discipline of ABA which is the application of the science of behavior guided by a single theory of human behavior and historically emphasized identification and modification of the environmental variables that affect directly observable or variable employee performance

Organizational Behavior Management

2

Subdivisions of OBM

Performance Management
Behavior Based Safety
Behavioral Systems Analysis
Pay for Performance Based Pay

3

Involves analyzing individual or small groups of employees and modifying the environment to improve performance; most straightforward application of ABA setting

Performance Management

4

Typical interventions in performance management

Antecedent
Training
Consequences
Process

5

Equitably aligns the contingencies in an origination so that the better the employees and company do, the more money they make

Pay for Performance

6

A system with input, an entity that changes its behavior in response to conditions outside its boundaries

Open System

7

Orienting employees to financial data before sharing and linking employee work to financial results

Open Book Management

8

7 Sin of Wages

Fix Cost Pay
Pay for Time
Corporate Socialism
Performance-Based Promotions
Management by Perception
Management by Exception
Entitlement Thinking

9

Fix Cost Pay

Every year employees are entitled to a raise

10

Pay for Time

When you pay for time, jobs will fill the time

11

Corporate Socialism

Conventional pay rewards underperforms and punishes top performers

12

Performance-Based Promotions

If management can not reward top performers by increasing pay, the only way to increase pay is through promotions

13

Management by Perception

Use of subjective measures to evaluate employees

14

Management by Exception

Employees are noticed typically because there are performance problems; punishes bad behavior and ignores good behavior

15

Entitlement Thinking

The company owes me money

16

Familiar, low effort, employees tend to prefer

Merit Increase

17

Management discretion, variable expense, becomes an expectation

Annual Bonus

18

Management control, variable expense, tax benefit

Stock Options

19

Based upon year-end profit, easy to administer

Profit Sharing

20

Pays from expense reduction, may promote cooperation, impacts performance relative to group size

Gain Sharing

21

Generates high production, equitable, no limits to earning

Piece Rate

22

Generates high production, equitable, no limits on earning potential; encourage discounting, selective selling, poor service, credit risks, discourages cooperation

Sales Commissions

23

Setting goals and paying money when goals are met

Goal Sharing

24

A fixed percentage of each employee's base pay is assigned an incentive opportunity

Goal Sharing Budget

25

Expenses that employees control

Expense Control

26

A ratio of employee output to labor hours

Productivity

27

Payables, collections and inventory

Cash Flow

28

PIPP

Profit Indexed Performance Pay

29

PIPP Components

Basis %
Monthly Compensation
Performance Index Score
Company Multiplier

30

PIPP Formula
Incentive Pay

Salary x Basis % x Scorecard PI x Company Multiplier