6.5a Employer-Employee relations Flashcards Preview

Business Studies AS > 6.5a Employer-Employee relations > Flashcards

Flashcards in 6.5a Employer-Employee relations Deck (14):
1

Businesses communicate with employees to

- Ensure smooth change
- Motivate
- Agree objectives

2

Barriers to communication

- Attitudes and trust
- Layers of hierarchy
- Communication overload

3

Trade union definition

A pressure group that represents the interests of workers

4

Roles of trade unions

- To negotiate
- To represent
- To provide advice, information and member services

5

Reasons union membership has fallen

1. Falling employment in the secondary sector
2. Privatisation
3. The rise of the more flexible workforce

6

Main methods of industrial action

- Work-to-rule
- Overtime ban
- Go-slow
- Strike

7

How does work-to-rule work?

Employees follow strict conditions of their employment contract (no voluntary overtime)

8

How does overtime ban work?

Employees refuse to work overtime, can have a significant effect on production capacity during period of peak demand

9

How does go-slow work?

Employees work at the slowest or least-productive pace that is allowable under their contracts

10

Ways employers can respond to industrial action

- Lock-outs
- Changing employment terms
- Dismissing workers

11

What can you do if collective bargaining with an employer fails

Call in The Advisory, Conciliation and Arbitration Service (ACAS)

12

Works councils definition

Committees of management and workforce representatives

13

Advantages of employee participation

- It can motivate
- It can ease change by ensuring targets are SMART
- More informed decision

14

Disadvantages of employee participation

- More consultation will slow things down
- Managers may feel de-motivated as they are not being allowed to manage
- It will involve cost

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