7. Configuration, Changes, Claims

Question 1

Explain the term reference configuration.

Answer 1

Changes are intended deviations from a reference configuration:
e.g. regarding the product characteristics, plans or processes defined beforehand ~ in reference to…

Question 2

Explain the change management process. What are the key steps?

Answer 2

Initiation/Request

Assessment/Approval

Introduction/implementation

Question 3

What are claims?

Answer 3

Changes frequently affect the contractually agreed project scope, timeline and cost.

It may be necessary to claim from the customer

• more time
• more money

~ demand, ask for, require,..