10.2b Handy's Cultural Model Flashcards
1
Q
What are cultural models?
A
The different ways organisational culture can be classified
2
Q
What did Handy identify?
A
Four different types of organisational culture
3
Q
Each culture suggested by Handy is determined by different assumptions about what?
A
- The basis of power and influence in an organisation
- What motivates people
- How people think and learn
- How changes should occur
4
Q
What are the four cultures identified by Handy?
A
- Power culture
- Role culture
- Task culture
- Person culture
5
Q
Features of power culture:
A
- Control radiates from the centre
- Concentrates power among a few
- Few rules and little bureaucracy
- Autocratic
- May struggle if business grows and cannot be run from centre
- Employees more resistant to change because they don’t have faith in managers
- E.g. Apple, Virgin
6
Q
Features of role culture:
A
- Clearly delegated authorities
- Hierarchical bureaucracy
- Power derives from a person’s position
- Autocratic/paternalistic
- Poor communication between departments so respond slowly to change
- Avoid risk
- Resistance to change as employees are not used to doing things differently
- E.g. banks, government departments
7
Q
Features of task culture:
A
- Teams are formed to solve particular problems
- Power derives from expertise as long as a team requires expertise
- No single power source
- Matrix organisation
- Paternalistic/democratic
- Supports objectives based around products
- Change is normal because they are used to changing teams
- E.g. accounting
8
Q
Features of person culture:
A
- People believe themselves to be superior to the business
- Full of people with similar training, background and expertise
- Develop own careers
- Democratic
- E.g. Firms of professionals such as lawyers
9
Q
What happens in a strong culture?
A
Staff understand and respond to culture
10
Q
What happens in a weak culture?
A
There is little alignment with business values
11
Q
What is a clan culture?
A
Organisation acts more like a family with managers as parent-figures
12
Q
What is a market culture?
A
One in which the focus is on competition with other organisations and between employees
