10.2d Influences on Culture Flashcards
1
Q
Parts of the cultural web (what impacts culture):
A
- Symbols and titles
- Power relations
- Organisational structure
- Control systems
- Rituals and routines
- Myths and stories
2
Q
What does ‘symbols and titles’ include?
A
- Visual representations of an organisation
- Range of pay scales
- Size and location of manager’s offices
3
Q
What does language or jargon refer to?
A
Specialised language used by members of businesses
4
Q
What is a power structure?
A
The interrelationship between individuals or groups who take decisions about how an organisation’s resources are allocated.
5
Q
What are control systems?
A
The way an organisation is controlled - quality systems, pay and reward systems
6
Q
Difficulties of changing culture:
A
- Employees may resist
- Means changing attitudes and behaviour of staff
- Expensive - office layout, training
- HR changing recruitment and payment and reward systems
