Theme 3 Topic 15 - Human Resources and Competitiveness Flashcards

1
Q

Define Labour Productivity

A

Measures the output per worker

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2
Q

Labour Productivity =

A

Total Output/Average Number of Workers

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3
Q

What are three ways to improve labour productivity?

A

Investing in new machinery, Training, Financial incentives

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4
Q

What are three reasons labour productivity is important for competitiveness?

A

Important measure of efficiency, Higher labour productivity results in lower unit costs, Lower unit costs means they can charge lower prices or enjoy higher profit margins

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5
Q

Define Labour Turnover

A

The proportion of staff leaving a business over a period of time

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6
Q

Labour Turnover =

A

Number of Staff Leaving/Average Number of Staff x 100

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7
Q

What are three problems of labour productivity?

A

Increased recruitment and selection costs, Increased induction training costs, Low productivity as new employees take time to learn

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8
Q

Define Labour Retention

A

Measures the rate at which employees stay with a business

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9
Q

Labour Retention =

A

Number of Staff Staying/Average Number of Staff x 100

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10
Q

Define Absenteeism

A

Measures the number of days taken off work by the employees of a business

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11
Q

Absenteeism =

A

Number of Staff Absent/Total Number of Staff x 100

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12
Q

What are four financial motivators businesses use?

A

Piece rate, Performance related pay, Commission, Profit share

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13
Q

What are three advantages of financial rewards?

A

Motivates staff, Higher productivity, Lower labour turnover

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14
Q

What are three disadvantages of financial rewards?

A

Employees might begin to expect it, Increases businesses costs, Quality might suffer if focus is on quantity

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15
Q

Define Employee Share Ownership

A

Some businesses reward employees by giving them shares in the business

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16
Q

Define Consultation Strategies

A

Employees are likely to be better motivated and more productive if they are involved in decision making

17
Q

Define Empowerment

A

Giving employees more control over their working lives