Flashcards in 9: Work And Motivation Deck (8)
Motivation in global countries (countries)
Thai- group cooperation + harmony valued, competition discouraged
Netherlands: cannot get Dutch to compete with each other publicly
Mexico: everything personalised. Managers more of an instructor, teacher, father figure.
Herzberg 2 factor
Job satisfaction arises from factors affecting satisfaction/dissatisfaction
Motivators (satisfaction): performance, recognition, job status, responsibility, opportunities for growth.
Hygiene (dissatisfaction): salary, secondary working conditions, relationship with colleagues, physical workplace, relationship with supervisor.
Similar to Maslow. All human needs can be satisfied simultaneously not from bottom up.
Existence- need for basic material existence.
Relatedness- need for interpersonal connections, social status, recognition.
Growth- need for personal development, creative/meaningful work.
McGregor x y theory
X- authoritan leadership style. Emphasis on productivity, assumes people are work shy and need a push.
Y- participative style, assumes people will exercise self direction
Assumes behaviour results from choices amongst alternatives whose purpose is to maximise pleasure, minimise pain.
Expectancy - increased efforts will leads to increased performance.
Instrumentality- if you perform well a valued outcome will be received.
Valence- importance individual places on expected outcome
Provided to employees often as a result of good or bad performance. Administered by firm.