Account Management, Billing & Support

Question 1

AWS Organizations

Answer 1

• manage multiple AWS accounts
• Restrict account privileges using Service Control Policies (SCP)

Question 2

Multi Account Strategies

Answer 2

• group accounts to have separate per-account service limits, isolated account for logging
• per department, per dev/test/prod, …

Question 3

Service Control Policies (SCP)

Answer 3

• Whitelist or blacklist IAM actions
• applied to all the Users and Roles of the Account

Question 4

AWS Control Tower

Answer 4

• set up and govern a secure and compliant multi-account AWS environment

Question 5

AWS Service Catalog

Answer 5

• self-service portal to launch a set of
  authorized products pre-defined by admins

Question 6

Free services & free tier

Answer 6

• IAM, VPC, Consolidated Billing, EC2 (for a year), S3, EBS, ELB, AWS Data transfer

Question 6

Pricing Models in AWS

Answer 6

• 4 pricing models
• Pay as you go
• Save when you reserve
• Pay less by using more
• Pay less as AWS grows

Question 7

Savings Plan

Answer 7

• Commit certain amount per hour for 1 or 3 years
• easier for longterm commitment
• EC2 Savings Plan or Compute Savings Plan (regardless of family, region, compute options, …)

Question 8

AWS Compute Optimizer

Answer 8

• Reduce costs and improve performance by recommending optimal AWS resources for workload

Question 9

AWS Pricing Calculator

Answer 9

• Estimate cost for solution architecture

Question 10

AWS Billing Dashboard

Answer 10

• high level overview + free tier dashboard

Question 11

AWS Free Tier Dashboard

Answer 11

• all free tier services by usage

Question 12

Cost Allocation Tags

Answer 12

• track AWS costs on a detailed level
• generated tags or User-defined tags

Question 13

Cost and Usage Reports

Answer 13

• most comprehensive billing dataset

Question 14

Cost Explorer

Answer 14

• View current usage (detailed) and forecast usage (up to 12 month)

Question 15

Billing Alarms in CloudWatch

Answer 15

• stored in CloudWatch us-east-1
• track overall and per-service billing

Question 16

AWS Budgets

Answer 16

• Create budget and send alarms when costs exceeds the budget

Question 17

AWS Cost Anomaly Detection

Answer 17

• detect unusual spends using ML

Question 18

AWS Service Quotas

Answer 18

• notify when close to service quota threshold

Question 19

Trusted Advisor

Answer 19

• to get insights
• Support Plan adapted to your needs

Question 20

Basic Support plan

Answer 20

• Customer Service & Communities
• AWS Trusted Advisor
• AWS Personal Health Dashboard

Question 21

Developer Support plan

Answer 21

• all from basic
• Business hours email access
• response for General guidance and System impaired

Question 22

Business Support Plan

Answer 22

• for production workloads
• 24x7 phone, email, and chat access
• Infrastructure Event Management for additional fee
• response for production impaired/down

Question 23

AWS Enterprise Support Plan

Answer 23

• for mission critical workloads
• All of Business Support Plan
• designated Technical Account Manager (TAM)
• Concierge Support Team
• AWS Incident Detection and Response

Question 24

AWS Enterprise On-Ramp Support Plan

Answer 24

- production or business critical workloads - NO Incident Detection and Response