Added value Flashcards
(2 cards)
1
Q
How is it done
A
During the transformation process (turning inputs into a valued output that can be sold for more than it costs)
Example - a hairdresser takes a person, wages and equipment and turns it into an enjoyable experience with a high quality hair cut/style
2
Q
Ways to add value
A
Building a brand (then allows you to charge higher prices)
Delivering excellent customer service
Adding product features that consumers value highly
Operating efficiently to reduce the cost of using inputs