Basic concepts Flashcards

(37 cards)

1
Q

ICAO’s eight core competencies are:

A

Application of procedures
Communication
Flight path management with automation
Manual flight path management
Leadership&teamwork
Problem solving and decision making
Situation awareness
Workload management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is ‘competency’?

A

Knowledge, Skills, Attitudes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are KSAs

A

The abilities and characteristics that enable a job holder to accomplish the activities described in a task statement that describes what the job holder does

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the 3 elements of TEM?

A

Threats - Exist
Errors - Are made

They resulting in:
Undesired Aircraft States

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is a threat?
What can they be subdivided into (5)

A

External events that occur beyond the influence of the flight crew

Anticipated
Unexpected
Latent
Environmental
Organisational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

thunderstorms, traffic

are examples of what category of threat?

A

TEM Threat - Anticipated

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

malfunction

are examples of what category of threat?

A

TEM Threat - Unexpected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

rostering, ergonomics, understaffing

are examples of what category of threat?

A

TEM Threat - Latent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Operational pressure, cabin design, maintenance, dispatch, documentation​

are examples of what category of threat?

A

TEM Organizational threat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Weather, terrain, airport conditions, ATC…​

A

TEM Environmental threat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Define: TEM
“Error”

A

Action or inaction by the crew that leads to deviations from organisational or flight crew intentions or expectations​

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Define: TEM Procedural Error

A

Poor interation between Pilot and procedure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Example: TEM Procedural Error

A

Violation of checklist or SOP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Define: T E M – Communication Error

A

Caused by the interaction between the Pilot and other people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Example:
T E M
Communication Error

A

ATC, Ground Crew, Marshaller, Cabin Crew, other Pilot

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Define:
T E M
Aircraft Handling Error​

A

Caused by interactions between the Pilot(s) and the aircraft through the application of controls

17
Q

Example:
T E M
Aircraft Handling Error​

A

During the descent of AF447, both Pilots made simultaneous and contradictory inputs without realizing what they were doing

18
Q

Define x3:
Undesired Aircraft State

A

Aircraft handling
Ground navigation
incorrect aircraft configuration

19
Q

Define:
An undesired state

A

A situation where safety margins are reduced.

20
Q

Flight crew MUST employ counter measures in order to keep…

A

threats, errors and undesired aircraft states from reducing safety margins in flight operations​

21
Q

ACAS / TCAS
GPWS
Stick-pusher
Stick-shaker
are examples of

A

T E M – Countermeasures – Systemic or “hard” resources​

22
Q

TEM
CRM is a major form of defence
3 lines of defence to error
(ATM)

A

Avoid
Trap
Mitigate

23
Q

There are 3 categories of individual and team countermeasures:​

A

Planning countermeasures: ​
for managing anticipated and unexpected threats​

Execution countermeasures: ​
Essential for error detection and error response​

Review countermeasures: ​
Essential for managing the changing conditions of a flight​

24
Q

SHELL stands for and represents

A

S - Software – Procedures, manuals, checklists, charts, maps, computer programs ​

H - Hardware – Instruments, equipment, displays, controls​

E - Environment – internal and external physical conditions, social, economical, political, operational environment​

L - Liveware – Human-Human interactions, management, supervision, communication

25
Why are there two 'L's in SHELL?
L - Liveware – the Human element. The most valuable component in the system L + L is the human to human interaction
26
SHELL fundamentally represents (why is the 'L' in the middle)
Any mismatch between the Central Liveware and any, or more than one, of the other 4 components of the model, can seriously contribute to Human Error, therefore, to the jeopardy of the Safety of Flight and Operations
27
"Safety Management" is required to establish the necessary procedures that will allow Safety Culture to be effective within a State or Organisation. How?
Risk assessment and SOPS
28
Safety culture can be open or...
Closed
29
National safety cultures will influence
Organisations and individuals within that nation.
30
Factors that can promote a good safety culture:
Workplace risk assessment​ Investigation of occurrences and their most probable causes​ Communication of all equipment and work conditions changes to employees​ Prompt response to all hazardous issues​ Promotion of regular Safety Training​ Encouragement of reporting habits
31
A Just Culture is neither
a no-blame culture nor a non-punitive culture.
32
Safety culture components - what's missing? Just Culture Flexible Culture Reporting Culture Learning Culture
Informed culture
33
Safety culture components - what's missing? Just Culture Flexible Culture Reporting Culture Informed Culture
Learning culture
34
Safety culture components - what's missing? Just Culture Flexible Culture Learning Culture Informed Culture
Reporting culture
35
Safety culture components - what's missing? Just Culture Reporting Culture Learning Culture Informed Culture
Flexible culture
36
Safety culture components - what's missing? Flexible Culture Reporting Culture Learning Culture Informed Culture
Just culture
37