benefits of customer care to the individual and business

Question 1

what are benefits of good customer to employees

Answer 1

increased motiviation to provide higher standards of customer care which in turn benifits the customers and business

Question 2

benifits of customer care to the business

Answer 2

• increase customer loyalty and confidence.
• engages with its customers emotionally
• increases the likelihood of customers committing to buying a product/service
• increased reputation of the buisness
• increse sales and revenues