BGS - 07. Workload Management

Question 1

Workload Management

“Manages available resources efficiently to prioritise and perform tasks in a timely manner (under all circumstances)”

Answer 1

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Question 2

Workload Management

Behavioural indicators

Answer 2

1. Maintains self control (in all situations)
2. Plans, prioritises and schedules tasks effectively
3. Manages time efficiently when carrying out tasks
4. Offers and accepts assistance, delegates when necessary and asks for help early
5. Manages and recovers from interruptions, distractions, variations and failures effectively
6. Reviews, monitors and cross checks actions conscioutiously.
7. Verifies that tasks are completed to the expected outcome

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