Building Personal Capability - Communication Flashcards
1
Q
Guideline for written materials
A
Single purpose Be tailored to the reader Ensure economy Be accurate Be organized Be visually appealing
2
Q
Structure
A
Opening states the facts
Middle provides supportive details
Closing makes a call for action
Stating & establishing a clear objective and expectation
3
Q
Longer contents
A
Business plan
Report
Agreements
Project management plan
4
Q
Shorter content
A
Business case Value propositions Job descriptions Work objectives and goals Performance appraisals
