Personal Capability - Collaboration & Leadership

Question 1

Group Dynamics process

Answer 1

Group is a social community that has something in common like a shared goal.

Dynamics refers to the interaction of individuals work or learn together.

Listening is the key tool for understanding and manage group dynamics

Question 2

Levels of Listening

Answer 2

Passive: no interaction with speaker

Attentive: some interaction (take notes or in training listen to content)

Active: high level of interaction (body language, emotions)

Question 3

Leverage Group Dynamics

Answer 3

Involve
Clarify
Identify
Establish

Building high performance team

Question 4

Group Development Stages

Answer 4

Form
Storm
Norm
Perform

Question 5

Establish & Manage Collaboration

Collaborative Networks

Answer 5

Identify stage: first your team and then identify other networks

Ensure everyone uses collaborative skills to accomplish goals

Establish new networks: improve a process, solve a problem or start a new project

Consider a collaboration portal to share data (updates and info changes)

Establish motivating atmosphere: increase productivity, encourage engagement, foster ongoing commitment to the organization

Encourage shared experience

Question 6

Feedback principles and techniques

Answer 6

Constructive feedback:
It provides useful comments and suggestion that contribute to a positive outcome, better process or improved behaviors

It delivers engagement, support, corrective measures and direction to the person receiving it

Question 7

Feedback formula

Answer 7

Feedback should be immediate, thank asap, sincere and specific

Formula: plan > deliver > follow up

Question 8

Leadership theories

Answer 8

Great man: great leaders are born with confidence, charisma and intelligence

Question 9

Leadership theories

Answer 9

Trait model: suggest that some individuals have certain qualities that make them better leaders

Question 10

Leadership theories

Answer 10

Situational leadership: leaders choose the best action based on situation, person and decision

Question 11

Leadership theories

Answer 11

Participative: ideal style is one that includes others input

Question 12

Leadership theories

Answer 12

Behavioral: focus on actions of leaders

Democratic, autocratic, laissez-faire

Question 13

Leadership theories

Answer 13

Contingency: not one correct type of leadership, leaders focus on variables

Question 14

Leadership theories

Answer 14

Transactional: focus on the role of supervision and group performance based on a system of rewards and punishments

Question 15

Leadership theories

Answer 15

Transformational: focus on the connection formed between followers and leaders who want all team members to fulfill their potential

Question 16

Leadership theories

Answer 16

3-Tier Leadership

Entrepreneurial: concentrate at lower levels of organization create value for customers with new products and services, they move the organizations into unexplored territory

Enabling: middle of organization, make sure entrepreneurs have the resources and information they need

Architecting: near the top, keep an eye on the whole game board, monitors the culture, high level strategy and structure

Question 17

Leadership theories

Answer 17

Servant: main goal of the leader is to serve those they lead
Focus on the development and well being
Everyone has the resources and knowledge they need to meet their objectives

Question 18

Leadership theories

Answer 18

Authentic: self awareness and their ability to know their own strength, limitations and values

Focus on leaders dealing in a straightforward and honest way with their followers

Question 19

Leadership theories

Answer 19

Adaptive: focus on mobilizing people to adjust and thrive in changing environments

It borrows from the field of evolutions biology. Needs experimental mindsets

Vuca and continued adaptation

Question 20

Leadership theories

Answer 20

Global: effectively familiarize themselves with psychological, physiological, geographical, geopolitical, sociological effects of globalization

Sensitivity to cultural diversity and the ability to think strategically are two main attributes to develop