CCS Part 1 Flashcards

Collected ideas from Student guide I, questions from the reviewer, and other things encountered while browsing C-to-M. (72 cards)

1
Q

Which VEE rules that leverage historical data can be configured to use historical scalar data when performing validations and estimations?
Choose all that apply:

  • High/Low Check
  • Interval Averaging Estimation
  • None
A
  • High/Low Check

* Interval Averaging Estimation

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2
Q

What is VEE?

A

Validation, Editing, and Estimation

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3
Q

Which of the following belongs to the Demographic part of the “V”?

  • Premise
  • Account
  • SA
  • Person
  • SP
A
  • Person
  • Account
  • SA
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4
Q

A Person does not necessarily have to be a customer. True or False

A

True

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5
Q

The number of Accounts a Person has is determined by the number of Bills they want to receive. True or False.

A

True

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6
Q

Which of the following belongs to the Geographic part of the “V”?

  • Premise
  • Account
  • SA
  • Person
  • SP
A
  • Premise

* SP

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7
Q

A Person should always be a customer. True or False

A

False

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8
Q

This is also known as the Meter Location.

A

Service Point

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9
Q

This is also known as the Service Location.

A

Premise

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10
Q

At least one Person Contact must be set as primary contact for a given contact routing. True/False

A

True

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11
Q

There is no need to set a primary contact for any given contact routing. True/False

A

False

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12
Q

It represents a general grouping of person contacts such as email or phone.

A

Contact Routing

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13
Q

This is configured to indicate the times when a person contact should not be used.

A

Do Not Disturb (From)

Do Not Disturb (To)

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14
Q

This should only be used when a person contact cannot be deleted because it is referenced on another object such as a communication preference.

A

Inactive indicator

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15
Q

This should be created when a customer communicates with the utility and when the utility contacts a customer.

A

Customer Contact

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16
Q

True or False: A Customer Contact may be related to Person, Account and/or Premise

A

True

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17
Q

True or False: A Customer Contact may be related to Person and Premise only

A

False. It may also be related to an Account

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18
Q

To Do Entries trigger the creation of a Customer Contact. True/False

A

False. Customer Contacts trigger the creation of To Do Entries

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19
Q

This controls the type of information that is merged into the form letter and how the letter is physically produced.

A

Letter Template

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20
Q

True or False. Bills are produced for accounts and are sent to the account’s persons.

A

True

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21
Q

Bills are always sent to the main customer only. True or False.

A

False. You can also indicate which of the other persons receive duplicate bills.

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22
Q

Accounts never expire; they just become dormant when they have no active contracts. True or False

A

True

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23
Q

It controls ‘when’ the system attempts to create bills for the account

A

Bill Cycle

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24
Q

An account references only 1 person which is the main customer. True or False

A

False. An account references 1 or more persons. One of these persons must be defined as the main customer.

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25
A Premise may have zero, one, or more SPs at any instant in time. True/False
True
26
If a device is reconfigured, the original configuration's installation event must be updated with the removal date. True/False
True. A new installation event should also be created with the new install date.
27
This is a history of the devices that have been installed at a Service Point so usage at a Service Point can be calculated throughout time
Installation Events
28
Device may be turned off and back on again. True/False
True
29
What will occur when a scalar meter installed at a Service Point is replaced with an Interval Meter?
AMI Transitions
30
It displays a historical scalar measurement data in the graph as interval measurement data.
SP Consumption History
31
A Device Configuration Type is installed at a Service Point. True/False
False. A Device Configuration is.
32
In a Service Point Type: Name the 3 SP Category/Sub Types of devices that can be installed at SP.
Meter, Item, Unbadged Devices
33
Only 1 Meter can be installed at a Service Point. True/False
True.
34
Multiple unbadged items can be installed at a Service Point. True/False
True.
35
Multiple items can be installed at a Service Point. True/False
False. Only unbadged items can be installed in multiples.
36
Some implementations have locations where multiple meter devices may be installed. True/False
True. A Separate Parent SP should be created to purely group the physical locations that can have meter devices installed then create child SPs for each physical location.
37
It controls when the meter device at the SP is read.
Measurement Cycle
38
It defines a group of SPs that are visited by a meter reader.
Route
39
It defines the physical position of the SP within a route.
Sequence
40
Used by business intelligence analytics to support distribution and other network-related analysis
Network Locations
41
You can configure whether a Service Point is usable as a Parent SP using this admin data.
Service Point Type
42
This is used to navigate in C2M without having to click and scroll through the Menu bar.
Search Menu
43
Used to support transfer of Service Points between Measurement Cycle Routes
Route Management
44
If a person is linked to at least 1 account, users will not be allowed access to the person unless they have access to at least one of the person's accounts. True/False
True.
45
A person not linked to any accounts may not be accessed by any user. True/False
False. Any unlinked person may be accessed by any user.
46
An Installation Option setting allows these premise and service points to be secured by CIS DIVs associated with the user. True/False
True.
47
It defines a group of users that have the same access rights.
Data Access Role
48
Most SAs are created via Start Service. True/False
True.
49
Start options are only needed on SAs with ________.
Contractual Terms
50
``` User access rights to an account consists of: Choose all that apply: *Bills *Payment *Adjustments *Orders **None **All ```
**All
51
These are data used to track information about the operational devices managed by ODM (Oracle Utilities Operational Device Management)
Assets
52
Devices or other objects that are installed on another device, usually an asset
Components
53
Asset Specifications describes the design details and/or the functional performance criteria required for a particular piece of equipment, material, or product. True/False
True
54
Objects in an infrastructure, such as meters, transformers, or any other material item owned or managed by an organization
Assets
55
When assets are create or replicated in C2M, a related device is created. True/False
True
56
Device Identifiers for devices created via an asset can not be changes in the Device portal. These identifiers must be changed in the Asset portal. True/False
True
57
These are devices or other objects that are attached to another device, usually an asset.
Components
58
It defines the types of messages to be sent to the fieldwork system.
External System
59
It is used to change the state of a Service Point, for example: to enable service or change the meter.
Service Order
60
It represents the message payload sent to the external system and the synchronous response.
Outbound Message
61
An example of this Measuring component is "once-a-month"
Scalar Measuring Component
62
This Measuring component has a duration between measurements.
Interval Measuring Component
63
Type of Measuring component where the measurement is calculated by subtracting the start measurement from the end measurement.
Subtractive MC
64
Service Quantity Identifier is a required measuring component. True/False
False. TOU is also optional. Only UOM is the required component.
65
True or False. An account’s balance is equal to the sum of the FTs linked to its SAs.
True
66
Meaning of TOU
Time-of-use
67
What is UOM?
Unit of measure
68
Which of the following describes the correct order of execution of algorithms during bill completion? ``` Customer Class pre-bill SA Type pre-bill completion completion Customer Class Post Bill Completion SA Type Bill Completion Customer Class Bill Completion ```
``` SA Type pre-bill completion, Customer Class pre-bill completion, SA Type Bill Completion, Customer Class Bill Completion, Customer Class Post Bill Completion ```
69
Which of the following objects controls what is to be done for an overpayment? ``` Payment Template Customer Class Adjustment Type Bill Segment Type SA Type ```
Customer Class
70
How does the base Payment Distribution algorithm work?
Distribute payments by SA Type Payment priority & debt age
71
What happens when the source of the financial transaction is canceled?
A reversal financial transaction is created
72
What statement best describes the Adjustment Approval Profile?
Controls if an adjustment requires approval before being frozen