CCS Part 3 Flashcards

1
Q

True/False. A bill is linked to a specific service agreement.

A

False. A bill segment is linked to a specific service agreement.

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2
Q

True/False. 99.99% of all bills are created by the batch bill creation process (known by the batch control ID of BILLING) and required no human intervention before they are sent to customers

A

True.

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3
Q

Which of the following statements are true?

  • Bills are produced for accounts and are sent to the account’s persons
  • Bills are always sent to the main customer. You can indicate which of the other persons receive duplicate bills.
  • Main customer can opt to not receive a copy of the bill
A
  • Bills are produced for accounts and are sent to the account’s persons
  • Bills are always sent to the main customer. You can indicate which of the other persons receive duplicate bills.
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4
Q

Most bill cycle schedules are configured to produce bills over several days; this time period is called the ____

A

bill window

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5
Q

Each night during the window, the ______ batch process attempts to create bill segments for accounts in the cycle

A

BILLING

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6
Q

You can protect an account’s bill cycle to prevent the system from changing it when a customer starts service at a premise in a different cycle. True/False

A

True

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7
Q

Which of the following statements are true?

  • The system assigns an account’s bill cycle when a metered SA is activated
  • An account’s bill cycle is always manually assigned
  • When an account is first created, it doesn’t have a bill cycle
  • If the account doesn’t reference a metered SA, the base package will not default the account’s bill cycle
A
  • The system assigns an account’s bill cycle when a metered SA is activated
  • When an account is first created, it doesn’t have a bill cycle
  • If the account doesn’t reference a metered SA, the base package will not default the account’s bill cycle
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8
Q

Which of the following statements are true?

  • If the account doesn’t reference a metered SA, the base package will not default the account’s bill cycle
  • Assignment of bill cycle is based on the SA’s SP Measurement cycle. Each read cycle’s configuration specifies a default bill cycle.
  • A To Do Entry (Produced by the TD-NOBC batch process) highlights accounts without a bill cycle that have billable service agreements
A
  • Assignment of bill cycle is based on the SA’s SP Measurement cycle. Each read cycle’s configuration specifies a default bill cycle.
  • A To Do Entry (Produced by the TD-NOBC batch process) highlights accounts without a bill cycle that have billable service agreements
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9
Q

The system can change the account’s bill cycle to match the default bill cycle on the new measurement cycle if:
o The account’s bill cycle is not _____, and
o The account’s current bill cycle is not ____, and
o All active SAs linked to metered SPs have the same _______

A

The system can change the account’s bill cycle to match the default bill cycle on the new measurement cycle if:
o The account’s bill cycle is not protected, and
o The account’s current bill cycle is not open, and
o All active SAs linked to metered SPs have the same measurement cycle

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10
Q

_______ is used to obtain the calculated consumption for the billing period

A

Usage request

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11
Q

BD-oriented SAs reference a SA Type with the following characteristics

  • The SA Type has a special role flag of _________
  • The SA Type references a bill segment type with ________ and_______ algorithms
A

BD-oriented SAs reference a SA Type with the following characteristics

  • The SA Type has a special role flag of Bill Determinants Required
  • The SA Type references a bill segment type with special get consumption and bill segment create algorithms
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12
Q

The __________ using a usage request algorithm checks if a pending usage request exists for the bill segment
If necessary, it creates a new usage request to get bill determinants

A

get bill segment consumption

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13
Q

Which of the following statements are true?

  • During billing, bill segments that required usage requests are created
  • Bill segments contains an entry for each usage period for which bill determinants have been calculated
  • Rate application is called for each entry in the usage period list; the usage period and bill determinants are passed to rate application
  • A separate bill segment calculation header is created for each period in the usage period list
A
  • During billing, bill segments that required usage requests are created
  • Bill segments contains an entry for each usage period for which bill determinants have been calculated
  • Rate application is called for each entry in the usage period list; the usage period and bill determinants are passed to rate application
  • A separate bill segment calculation header is created for each period in the usage period list
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14
Q

Any reads found on the usage request are stored as ___________ records in the bill segment read collection

A

‘Calculation/Audit’

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15
Q

After all usage period list entries have been processed by rate application, the system accumulates the bill determinants and stores these in the bill segment _______

A

service quantity

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16
Q

A ______ is created whenever a rate changes

A

rate version

17
Q

A bill segment has one or more bill calculation headers. True/False

A

True

18
Q

1 consolidated bill line exists for all calculation performed by the rate. True/False

A

False. A bill line exists for each calculation performed by the rate.

19
Q

If a problem is encountered in the bill segment, you must change the source of the problem and then regenerate the bill segment. True/False

A

True

20
Q

Bill Segments are created in the processing sequence defined on the _______.

A

SA Type

21
Q

The bill segment will have a single FT whose GL details typically debit an ______ and credit revenue and tax accounts

A

A/R account

22
Q

After the bill segment is created, the system invokes the _________ plug-in to create the FT

A

bill segment FT creation

23
Q

Name the 3 Usage Request BOs that are included in the base product.

A

Usage Request (Parent)
Usage Request Cyclical Billing
Usage Request Non Cyclical Billing

24
Q

A usage request is created by the _________ algorithm and is linked to a bill segment.

A

get consumption

25
Q

If the bill segment is deleted, the usage request is deleted; if the segment is regenerated, the usage request is deleted and a new one created. True/False

A

True

26
Q

Once usage is calculated, the system updates the usage request and transitions it to either the _____ or ______ state.

A

error or bill determinants received state

27
Q

A user may also add a log entry to capture additional information on the usage request. True/False

A

True

28
Q

If the SA Type indicates a bill period should be used to derive the end date, the system uses the referenced bill period’s schedule to find the end date of the bill segment. True/False

A

True

29
Q

Instead of the bill period method, a non-metered SA can have the end date of its bill segments be based on the first day of service (that is, the start date of the SA). What type of calendar billing is this?

A

Anniversary billing (Anniversary future billing and Anniversary past billing)

30
Q

For non-metered SAs that charge for things like street lamps, hydrants, etc. that use neither the Bill Periods not Anniversary methods, the system assumes the end date of a bill segment is the __________.

A

current business date

31
Q

A bill segment will not be created if the minimum number of days defined on the SA Type is not reached unless it’s the final bill segment. True/False

A

True

32
Q

There’s no defining minimum number of days for every bill segment generated. True/False

A

False. Minimum number of days on a bill segment is defined on the SA Type

33
Q

This is the initial status of a bill segment, but the user rarely sees this state. The ______ state is used for internal processing requirements

A

Incomplete

34
Q

2 States of a Bill Segment that can be regenerated or discarded.

A

Freezable, Error

35
Q

Bill Segment status where the customer’s balance is impacted

A

Frozen

36
Q

Think of a frozen bill segment as a journal entry that has been sent to the GL. In order to change it, it must be canceled (reversed) and a new bill segment created. This is the status upon clicking Init Cancel.

A

Pending Cancel

37
Q

Cancellation is in two phases to allow a user to commit the cancellation independently of its initiation. True/False

A

True

38
Q

This is a final status of a Bill Segment. No changes can be made upon reaching this state.

A

Canceled.

39
Q

A frozen bill can always be rebilled. True/False

A

True