Ch 8 - Nonverbal Communcation Flashcards Preview

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Flashcards in Ch 8 - Nonverbal Communcation Deck (11)
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1

Characteristics of non verbals

-more ambiguous
-more emotion based: how we interpret based on feelings that thoughts
-more believable: nonverbal more believable over verbal when they conflict because of emotional connection
-culturally dependent meanings: smiles are culture to culture - present ourselves in a certain way

2

Impression management theory

How we present ourselves - first impressions

3

Direct effects model of immediacy

Using non verbals behavior to connect and closeness

4

Expectancy violation

Potential persuasive effect - violate non verbals - difficult to predict if it will be positive - can't guarantee

5

Oculesics

Eye contact

6

Kinesics

Movement, body- every other part of your body- facial expressions and hand gestures

7

Haptics

Touch - strong and powerful / used for purposes of persuasion - touch matches verbal communication - consistent message / sincere and consistent. Psychological - emotion/feeling Strong sensory connection - skin sensitive to touch - aware of touch - power of tough - emotional component - used effectively could enhance persuasiveness

8

Proxemics

Closeness
Personal space:
Intimate - 0-18"
Personal - 18"-4' interpersonal communication
Social - 4'-12'
Public- near 12'

9

Chronemics

Time - culturally influenced - promptness - positive. Late - negative.

10

Artifacts

Accessories/material/clothing- tattoos, piercings and perfume - contextually driven

11

Vocalics/paralanguage

Tone, volume, how we emphasize certain words - people who speak clearly are more persuasive and influential. Speak slower - monotone - less persuasive. Clarity and pronunciation - positive