ch5

Question 1

forecasting

Answer 1

The attempts to 
determine the supply 
of and demand for 
various types of human 
resources to predict 
areas within the organization where there will 
be future labor shortages or surpluses.

Question 2

leading indicator

Answer 2

An objective measure
that accurately predicts
future labor demand.

Question 3

transitional matrix

Answer 3

Matrix showing the
proportion (or number)
of employees in different job categories at
different times.

Question 4

downsizing

Answer 4

The planned elimination of large numbers
of personnel designed
to enhance organizational effectiveness.

Question 5

outsourcing

Answer 5

An organization’s use
of an outside organization for a broad set of
services.

Question 6

offshoring

Answer 6

A special case of 
outsourcing where 
the jobs that move 
actually leave one 
country and go to 
another.

Question 7

workforce utilization review

Answer 7

A comparison of the 
proportion of workers 
in protected subgroups 
with the proportion 
that each subgroup 
represents in the relevant labor market.

Question 8

HR recruitment

Answer 8

The practice or activity carried on by the 
organization with 
the primary purpose 
of identifying and 
attracting potential 
employees.

Question 9

employment at will policies

Answer 9

Policies which state 
that either an employer 
or an employee can 
terminate the employment relationship at 
any time, regardless of 
cause.

Question 10

due process policies

Answer 10

Policies by which a 
company formally 
lays out the steps an 
employee can take to 
appeal a termination 
decision.

Question 11

direct applicants

Answer 11

People who apply for
a job vacancy without
prompting from the
organization.

Question 12

referrals

Answer 12

People who are
prompted to apply
for a job by someone
within the organization.