Change Flashcards
(14 cards)
What are DeWit and Meyers typical barriers to change?
- Psychological resistance
- Cultural resistance
- System lock in
Who came up with the ADKAR model?
Haitt
What is Lewin’s 3 stage model?
- Unfreeze
- Move to the new level
- Refreeze
What does a study say are the most needed things for a successful change?
- Top management backing
- Employee involvement
- Honest & timely communication
What is the ADKAR model by Hiatt?
Awareness Desire to support & participate Knowledge of how to change Ability to implement Reinforcement
What are the 2 things Lewin came up with?
3 stage model & forcefield analysis
What is Bion’s dependency mode?
Employees search for leadership
What is Lewin’s forcefield analysis?
Individual’s resisting forces:
- Fear of failure
- Loss of status
- Fear of unknown
What is Newton’s view on change?
Change cannot be made by going down some tick box - it needs to be individualised
What are Balagun & Hope Hailey’s type of change?
Adaptation: Same culture, changed over time
Evolution: Significant cultural change over time
Restoration: Same culture, all at once
Revolution: Significant cultural change, all at once
What does change create according to Carnell & Todnem?
Anxiety, stress & uncertainty
How should you manage change according to Kotter & Schlesinger?
- Educate & communicate
- Facilitate & support
- Participate & involve
Could Chatroux use Kotter’s 8-step model for change?
There is no sense of urgency to change the culture of Chatroux - method that Legris was using was working just fine, since Dr. Barfuss, 3 people have left company
Who came up with the dependency mode?
Bion
