Leadership and Management Flashcards

(23 cards)

1
Q

Brooks, 2006 came up with what?

A

Definition for manager and a leader

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2
Q

What is the Great Man Theory?

A

Leaders are born, not made and will arise when there is a need

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3
Q

What is the Classical approach to management?

A

Emphasis on purpose, formal structure, hierarchy of management, technical requirements, and common principles of organisation

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4
Q

What is the Human Relations approach to management?

A

Attention to social factors at work, groups, leadership, the informal organisation, & behaviour of people

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5
Q

What is the Systems approach to management?

A

Integration of classical and human relations approaches. Emphasises the importance of the socio-technical system

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6
Q

What is Brooks, 2006 definition of a leader?

A

Someone who aims to influence and guide others into pursing a particular objective or vision for the future

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7
Q

What is Brooks, 2006 definition of a manager?

A

Someone who performs functions in an organisation and has a particular formal title and/or fulfils a role

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8
Q

What is the behavioural theory to management?

A
  • They’re only concerned with the behaviour that we can see

- Focus is on what leaders do and how they act

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9
Q

What are the 4 leadership styles by Tannenbaum & Schmidt?

A

Autocratic: Telling
Persuasive: Selling
Consultative: Consulting
Democratic: Joining

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10
Q

What is the Situational approach to management by Feidler?

A

The leader or manager must fit the situation, or the situation must be changed to fit the manager or leader

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11
Q

Where does Dr. Barfuss fall within Stogdill’s leadership traits?

A

Stogdill:
Lacks: being socially skilled, but this is acknowledged, being decisive.
Exceed: being clever/knowledgable in his job role

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12
Q

What are the 4 competencies needed for emotional intelligence?

A
  • Self awareness
  • Self management
  • Social awareness (lacks)
  • Social skills (lacks)
    Barfuss does not show any sort of empathy or caring behaviour towards workforce compared to Legris
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13
Q

What is Emotional Intelligence?

A

Emotional intelligence is the ability to manage ourselves and our relationship with others, all about empathy and caring - which Barfuss does not do

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14
Q

What do leaders need to consider according to Tannenbaum and Schmidt?

A
  • Their own attitudes and; feelings towards followers and; their attributes
  • Needs and expectation of individual
  • Nature of the situation
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15
Q

What do organisations need in regards to management and leadership?

A

Management and leadership to work seamlessly together in order to be effective, they cannot work separately at an optimum level

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16
Q

What are Cloke and Goldsmiths view on management?

A

They suggest that people have grown up in a very hierarchical environment and actually prefer being told what to do

17
Q

What is Watson’s view on management?

A

Its hard for people to give up total control and it is often met with resistance

18
Q

What are some distinctive leadership traits?

A
  • Physical characteristics
  • Personality characteristics
  • Social skills
  • Skills & abilities
19
Q

What are some functions of management?

A
  • Order
  • Setting timetables
  • Establishing agendas
20
Q

What are some functions of leadership?

A
  • Creating a vision
  • Clarifying the big picture
  • Seeking commitment
21
Q

What should the situation at Chatroux not be changed to match Barfuss’s leadership style?

A
  • Cause upset amongst staff to normal working life
  • It is the culture of the company and is set deep
  • Majority of staff have been there a long time
  • Staff may be unadaptable to change because of their age (most 45+)
22
Q

What is the Japanese ‘Theory Z’ environment? (Ouchi)

A
  • Long-term, lifetime employment
  • Collective decision making, but individual responsibility
  • Slow process of evaluation and promotion
  • Broad concern for welfare of employees
23
Q

What type of workers are theory Y workers?

A
  • Have self-direction & self-dicipline

- As natural as play or rest