Chapter 1 Flashcards
(26 cards)
Art of Management
Can be learned; the art of getting things done through people
Manager Skills
Task oriented, People oriented, Achievement oriented (efficiency and effectiveness)
Efficiency
Using the least amount of resources
Effectiveness
How fast we accomplish a task
Multiplier Effect
Your influence/success trickles down and exceptionally increases the impact of organization therefore creating value (positive or negative)
4 Principal Functions of a Manager
Planning, Organizing, Controlling, Leading
Planning
Set goals and decide how to achieve them
Organizing
Arrange tasks, people, and resources to accomplish goals
Controlling
Monitor performance, compare with goals, and take corrective action
Leading
Motivate, direct, and influence people to work to achieve goal
Levels of Management
Top, Middle, First Line, Team leader, Nonmanagerial
Top Management
Make the long-term decisions
Middle Management
Implement policies and plans of Top Management
First Line
Make the short-term operating decisions
Team leader
Responsible facilitating team activities
Nonmanagerial
Work alone or with others on tasks
Functional Manager
Responsible for 1 organizational activity
General Manager
Responsible for several organizational activities
Roles of Managers
Interpersonal, Informational, Decisional
Interpersonal Role
Figurehead, leader, model behavior, liaison
Informational Role
Monitor, disseminator, spokesperson
Decisional Role
Entrepreneur, negotiator, disturbance handler, resource allocator
Skills Required for Manager
Technical, Conceptual, Human
Technical Skills
Ability to perform a specific job
