Chapter 1 Flashcards

(44 cards)

1
Q

People who spend most of their workday creating, using, and distributing information

A

Knowledge workers

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2
Q

Information systems support an organization’s business processes, operations, decision-making,
and strategies for competitive advantage

A

Roles of IS in business

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3
Q

Using IT to reengineer business processes to
support e-business operations.

A

Support of business processes
and operations

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4
Q

Using Web-based decision support systems to support sales managers.

A

Support of business decision
making

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5
Q

Using information technology for e-commerce to gain a strategic advantage over competitors.

A

Support of strategies for
competitive advantage

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6
Q

A system that uses people, hardware, software, and network resources to collect, transform, and disseminate information within an organization.

A

Information Systek

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7
Q

An information system that uses computers and their hardware and software.

A

Computer-based information system

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8
Q

Anyone who uses an information system or the information it produces

A

End-users

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9
Q

Applications using the Internet, corporate
intranets, and inter-organizational extranets for e-business operations, e-commerce, and enterprise
collaboration.

A

E-business applications

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10
Q

The buying, selling, marketing, and servicing of products over the Internet and other networks.

A

E-commerce

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11
Q

Groupware tools to support collaboration among networked teams.

A

Enterprise collaboration
systems

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12
Q

A group of interrelated components with a clearly defined boundary working together toward the attainment of a common goal.

A

Systems

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13
Q

Data about a system’s performance.

A

Feedback

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13
Q
  1. Making adjustments to a system’s components so that it operates properly.
A

Control

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14
Q

Facts or observations.

A

Data

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15
Q

Data that have been placed into a meaningful
context for an end user.

A

Information

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16
Q

Converting data into information is a type of this kind of activity

A

Information system
activities

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17
Q

An information system uses people, hardware, software, network, and data resources to perform input, processing, output, storage, and control activities that transform data resources into information products.

A

Information system model

18
Q

Machines and media

A

Hardware resources

19
Q

Computers, disk drives, video monitors, and
printers are examples

20
Q

Magnetic disks, optical disks, and paper forms are examples.

21
Q

Programs and procedures

A

Software resources

22
Q

A set of instructions for a computer.

23
Q

A set of instructions for people.

24
End users and information systems professionals.
People Resources
25
Using the keyboard of a computer to enter data
Input
26
Computing loan payments.
Processing
27
Printing a letter you wrote using a computer.
Output
27
Saving a copy of the letter on a magnetic disk.
Storage
28
Having a sales receipt as proof of a purchase.
Control
29
Information systems can be classified into operations, management, and other categories.
Types of information systems
30
Includes transaction processing, process control, and end-user collaboration systems.
Operations support systems
31
Includes management information, decision support, and executive information systems
Management support systems
32
Information systems that perform transaction processing and provide information to managers across the boundaries of functional business areas
Cross-functional informational system
33
Internet-like networks and Web sites inside a company.
Intranet
34
Interorganizational Internet-like networks among trading partners.
Extranet
35
Using the Internet, intranets, and extranets to empower internal business operations, e-commerce, and enterprise collaboration
E-business
36
Information systems that focus on operational and managerial applications in support of basic business functions such as accounting or marketing.
Functional business systems
37
Data should be viewed the same way as any organizational resource that must be managed effectively to benefit all stakeholders in an organization.
Data resources
38
A major challenge for business managers and professionals today in solving business problems.
Developing successful information system solutions
39
Examples include messages, reports, forms, and graphic images, which may be provided by video displays, audio responses, paper products, and multimedia
Information products
40
These include communications media and network infrastructure.
Network resources
41
People who develop and operate information systems.
IS specialists
42
The execution of a set of activities in order to convert data into information.
Data or information processing