Chapter 1 Flashcards
(39 cards)
What needs does communication address?
- Physical needs
- Relational needs
- Identity needs
- Spiritual needs
- Instrumental needs
Communication
The process by which people use signs, symbols, and behaviors to exchange information and create meaning
Relational needs
The essential elements people seek in their relationships with others.
Instrumental needs
Practical everyday needs
Model
Formal description of a process
Action model
A model describing communication as a one way process.
Source
The originator of a thought or an idea
Encode
To put an idea into language or gesture
Message
Verbal and nonverbal elements of communication to which people give meaning
Channel
A pathway through which messages are conveyed.
Receiver
The party who interprets a message
Decode
To interpret or give meaning to a message
Noise
Anything that interferes with the encoding or decoding of a message
Interaction model
A model describing communication as a process shaped by feedback and context.
Feedback
Verbal and nonverbal responses to a message
Context
The physical or psychological environment in which communication occurs
Transaction model
A model describing communication as a process in which everyone simultaneously a sender and a receiver.
Channel-rich contexts
Communication environments involving many channels at once.
Channel-lean contexts
Communication environments involving few channels at once
Symbol
Representation of an idea
Content dimension
Literal information that is communicated by a message.
We filter incoming communication based through our…
Perceptions, experiences, biases and beliefs.
Relational dimension
Signals about the relationship in which a message is being communicated
Meta communication
Communication about communication
