Chapter 5 Flashcards

(34 cards)

0
Q

Emoticons

A

Textual representations of facial expressions

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1
Q

Nonverbal communication

A

Behaviors and characteristics that convey meaning without the use of words.

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2
Q

Nonverbal channels

A

The various behavioral forms that nonverbal communication takes.

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3
Q

Deception

A

The act of leading others to believe something that the speaker knows to be untrue.

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4
Q

Immediacy behaviors

A

Nonverbal signals of affection and affiliation

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5
Q

Facial displays

A

Facial expressions that are an important source of information in nonverbal communication

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6
Q

3 functions of facial display

A
  1. Revealing identity
  2. Signaling attractiveness
  3. Expressing emotion
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7
Q

Symmetry

A

The similar or between the left and right sides of the body or face

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8
Q

Proportionality

A

The relative size of facial or body features

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9
Q

Oculesics

A

The study of eye behavior

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10
Q

Kinesics

A

The study of movement

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11
Q

Gesticulation

A

The use of arm and hand movements to communicate

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12
Q

Mumbles

A

Gestures that have direct verbal translation

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13
Q

Illustrators

A

Gestures that go along with a verbal message to clarify it

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14
Q

Affect displays

A

Gestures that communicate emotion

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15
Q

Regulators

A

Gestures that control the flow of conversation

16
Q

Adaptors

A

Gestures used to satisfy a personal need

17
Q

Haptics

A

The study of how we use touch to communicate

18
Q

5 major areas in which touch plays a major role

A
  1. Affectionate touch
  2. Caregiving touch
  3. Power and control touch
  4. Aggressive touch
  5. Ritualistic touch
19
Q

Vocalics

A

Characteristics of the voice that communicate meaning

20
Q

Paralanguage

A

Vocalic behaviors that communicate meaning along with verbal behavior

21
Q

9 Characteristic of voice in nonverbal communication

A
  1. Pitch
  2. Inflection (variations of pitch)
  3. Volume
  4. Rate
  5. Filler words
  6. Pronunciation
  7. Articulation
  8. Accent
  9. Silence
22
Q

Olfactics

A

The study of the sense of smell

23
Q

2 human experiences that are effected by smell

A
  1. Memory

2. Sexual attraction

24
Proxemics
The study of the use of space
25
Intimate distance
The zone of space willing occupied only with intimate friends, family members, and romantic partners
26
Personal distance
The zone of space occupied with close friends and relatives
27
Social distance
The zone of space occupied with casual acquaintances
28
Public distance
The zone of space maintained during a public presentation
29
Halo effect
A predisposition to attribute positive qualities to physically attractive people
30
Chronemics
The use of time
31
Artifacts
Objects and visual features that reflect a persons identity and preferences
32
What effects our use of nonverbal communication
1. Sex | 2. Culture
33
Ways to improve your nonverbal communication skills
1. Be sensitive to nonverbal messages | 2. Decipher the meaning of nonverbal messages