Chapter 3

Question 0

Selection

Answer 0

The process of paying attention to a certain stimulus

Question 1

Perception

Answer 1

The process of making meaning from environmental experiences.

Question 2

Organization

Answer 2

The process of categorizing information that has been selected for attention

Question 3

Perceptual schema

Answer 3

A mental framework for organizing information

Question 4

4 types of schema to classify information we notice about people

Answer 4

1. Physical constructs
2. Role
3. Interaction
4. Psychological

Question 5

Physical constructs

Answer 5

Emphasize people’s appearance causing us to notice objective characteristics (height, age, ethnicity, body shape) and subjective characteristics (attractiveness)

Question 6

Role constructs

Answer 6

Emphasizes people’s social or professional position

Question 7

Interaction constructs

Answer 7

Emphasizes people’s behavior (shy, outgoing, agreesive, considerate)

Question 8

Psychological constructs

Answer 8

Emphasize peoples thoughts and feelings causing us to notice that a person is angry, self-assured, insecure, or carefree

Question 9

Interpretation

Answer 9

The process of assigning meaning to information that has been selected for attention and organized

Question 10

Co-cultures and cultures influence…

Answer 10

Perceptions

Question 11

Stereotype

Answer 11

A generalization about a group or category of people that is applied to individual members of that group

Question 12

Primary effect

Answer 12

The tendency to emphasize the first impression over later impressions when forming a perception

Question 13

Receny effect

Answer 13

The tendency to emphasize the most recent impression over earlier impressions when forming a perception

Question 14

Perceptual set

Answer 14

A persons predisposition to perceive only what he or she wants or expects to perceive

Question 15

Attribution

Answer 15

An explanation for an observed behavior

Question 16

Locus

Answer 16

Refers to where the cause of a behavior is located (within or outside ourselves)

Question 17

Stable

Answer 17

A cause that is permanent, semipermanent, or not easily changed

Question 18

Controllable

Answer 18

Attribution for someone’s behavior when you believe the cause of the behavior was under the persons control

Question 19

Self-serving bias

Answer 19

The tendency to attribute ones successes to stable internal causes and ones failures to unstable external causes

Question 20

Fundamental attribution error

Answer 20

The tendency to attribute others behaviors to internal rather than external causes

Question 21

Self concept

Answer 21

The set of perceptions a person has about who he or she is; also known as identity

Question 22

Identity

Answer 22

The set of perceptions a person has about who he or she is; also know as self concept

Question 23

Johari window

Answer 23

A visual representation of components of the self that are known or unknown to the self and to others

Question 24

Open

Answer 24

Known to self and to others

Question 25

Blind

Answer 25

Unknown to self, known to others

Question 26

Hidden

Answer 26

Known to self, unknown to others

Question 27

Unknown

Answer 27

Unknown to self and to others

Question 28

Self-fulfilling prophecy

Answer 28

An exception that gives rise to behaviors that cause the exception to come true

Question 29

Self-esteem

Answer 29

Ones subjective evaluation of ones value and worth as a person

Question 30

Image

Answer 30

The way one wishes to be seen or perceived by others

Question 31

Image management

Answer 31

The process of projecting of ones desired public image

Question 32

Life story

Answer 32

A way of presenting oneself to others that is based on ones self concept but also is influenced by other people

Question 33

We manage multiple...

Answer 33

Identities

Question 34

Face

Answer 34

A persons desired public image

Question 35

Face work

Answer 35

The behaviors people use to establish and maintain their desired public image with others

Question 36

Face needs

Answer 36

Important components of ones desired public image

Question 37

Fellowship face

Answer 37

The need to be liked and accepted by others

Question 38

Autonomy face

Answer 38

The need to avoid being imposed on by others

Question 39

Competence face

Answer 39

The need to be respected and viewed as competent and intelligent

Question 40

Face threatening act

Answer 40

Any behavior that threatens one or more face needs