Chapter 1

Question 1

What is management

Answer 1

Set of activities designed to achieve an organizations objectives by using its resources efficiently and effectively

Question 2

Using resources in a way that produces a desired result

Answer 2

Effectively

Question 3

Accomplishing the objectives with a minimum resources

Answer 3

Efficiently

Question 4

What are managers

Answer 4

Individuals who make decisions about the use of the organizations resources and are concerned with planning organizing leading and controlling the activities to reach its objectives

Question 5

What are organizations

Answer 5

Groups of individuals who work together to achieve the goals that are important to these individuals

Question 6

What are resources

Answer 6

People equipment finances and data used by an organization to reach its objectives

Question 7

What is a stakeholder

Answer 7

A person or group that can affect or is affected by an organizations goals

Question 8

What is planning

Answer 8

Determining what the organization will specifically accomplished and deciding how to accomplish these goals

Question 9

What is organizing

Answer 9

Assigning responsibility to employees for task achievement to collaboratively achieve goals

Question 10

What is leading

Answer 10

Influencing others activities to achieve set goals

Question 11

What is controlling

Answer 11

Monitoring and evaluating and maintaining desired performance

Question 12

What are informational roles

Answer 12

Activities that focus on data important for the decisions the manager needs to make

Examples
Reporting
Preparing data analysis
Emailing

Question 13

What are interpersonal roles

Answer 13

Activities that involve interacting with others who may be external or internal to the organization at a higher or lower level than the manager

Question 14

What are decisional roles

Answer 14

Activities that deal primarily with the allocation of resources to reach organizational goals

Question 15

What are interpersonal skills

Answer 15

Skills such as communication listening conflict resolution and reading that are necessary to work with others

Question 16

What are technical skills

Answer 16

The knowledge and ability to accomplish the specialized activities of the work group

Question 17

What are conceptual skills

Answer 17

The intellectual abilities to process information and make accurate decisions about the work group in the job tasks

Question 18

What are upper managers

Answer 18

Managers to spend most of the time planning on leaving because they make decisions about the overall performance

Question 19

What are middle managers

Answer 19

Managers who receive broad statements of strategy from upper-level managers and develop specific objectives

Question 20

First-line managers

Answer 20

Managers concerned with the direct production of items or delivery of service

Question 21

Human resource managers

Answer 21

Manager is concerned with developing in caring out systems that are used to make decisions about employees

Question 22

Marketing managers

Answer 22

Managers who develop marketing strategies and make decisions about how to implement the strategies

Question 23

What are finance managers

Answer 23

Managers to focus on obtaining the money needed for the successful operation of the organization

Question 24

Production and operations managers

Answer 24

Managers for schedule and monitor the work process that turns out the goods or services in organization

Question 25

Information technology managers

Answer 25

Managers to implement maintaining control technology applications

Question 26

For profit company

Answer 26

Owned either privately by one or more individuals or publicly by stockholders

Question 27

Nonprofit organizations

Answer 27

Institution such as government social cause organizations and religious groups that cannot retain earnings over expenses