Chapter 8 Flashcards
(51 cards)
What is an organizational chart?
graphic display of the official lines of authority and communication within the organization.
What is authority?
the right to give work orders to others in the organization.
What is formal organization?
arrangement of positions as shown on an organizational chart that dictates where work activities are completed .
What is informal organization?
the relationships among positions that are not connected by the organizational chart.
Job specialization
division of work into smaller distinct tasks
job design
process of grouping tasks into jobs.
Classical approach to job design
design of jobs based on the principles of division of labor and specialization
behavioral approach to job design
design of jobs based on the view that workers are independent parts of the production process whose individual characteristics should be taken into account
What is job enlargement?
A behavioral approach to job design aimed at increasing the number of tasks that comprise a job
What is job rotation?
A behavioral approach to job design involving a deliberate plan to move workers to various jobs on a consistent, scheduled basis.
What is job enrichment?
A behavioral approach in which jobs are designed to increase the number of similar tasks involved.
Responsibility
the individual’s burden of accountability for attainment of the organization’s goals
What is the span of control
actual number of subordinates over which a position has authority
What is chain of command?
An organizing concept that ensures that all positions are directly linked in some way to top management.
What is the unity of command?
the principle that a subordinate should report to one immediate superior.
What is a scalar chain?
The principle of organizing whereby authority should flow through the organization from the top down
What is delegation?
assignment of work activities and authority to a subordinate
What is centralization?
Pattern of concentrating authority in a relatively few, high-level positions
What is decentralization?
When authority is dispersed to several positions at various levels in the organizations
What is organizational structure?
the way managers group jobs into departments and departments into divisions
What is departmentalization?
grouping of related jobs to form an administrative unit
What is functional structure?
grouping of jobs according to similar economic activities
Ex) finance, marketing
What is multidivisional structure?
the organization of departments together into larger groups called divisions
What is product division structure?
organization of divisions by product