Chapter 1: Business Information Sustems - An Overview

Question 1

Because computers and related devices use the binary system - a system that uses two digits - they are referred to as ________.

Answer 1

digital systems

Question 2

_______ is the raw material in the production of information.

Answer 2

Data

Question 3

_________ is facts or conclusions that have meaning within a context.

Answer 3

Information

Question 4

A ______ is any manipulation of data, usually with the goal of producing information.

Answer 4

process

Question 5

A ______ is an array of components that work together to achieve a common goal, or multiple goals, by accepting input, processing it, and producing output in an organized manner.

Answer 5

system

Question 6

Often, a system consists of several _______ - components of a larger system - with sub goals, all contributing to meeting the main goal.

Answer 6

subsystems

Question 7

A _______ stands alone, with no connection to another system: nothing flows in from another system and vice versa.

Answer 7

closed system

Question 8

An ________ interfaces and interacts with other systems.

Answer 8

open system

Question 9

An _______ consists of all the components that work together to process data and produce information.

Answer 9

information system

Question 10

_______ is the consideration of an organization in terms of subsystems.

Answer 10

Systems thinking

Question 12

______ is a large collection of electronic records.

Answer 12

Database

Question 13

________ is the description of data and information flow within an organization.

Answer 13

Information map

Question 14

_______ is the entering of data into the information system.

Answer 14

Input

Question 15

________ is the changing and manipulating of data in the information system.

Answer 15

Data processing

Question 16

_______ is the getting of information out of the information system.

Answer 16

Output

Question 17

_______ stores data and information.

Answer 17

Storage

Question 18

A _______ is a business event: a sale, a purchase, a payment, the hiring of a new employee etc.

Answer 18

transaction

Question 19

________ is a system that records transactions.

Answer 19

Transaction Processing System (TPS)

Question 20

______ is communication that occurs between computers over distances.

Answer 20

Telecommunications

Question 21

_______ are systems that support management activities such as planning, controlling, and making decisions.

Answer 21

Management information systems (MIS)

Question 22

______ refers to the sequence of activities involved in producing and selling products or services.

Answer 22

Supply chain

Question 23

_______ supports supply chain activities.

Answer 23

Supply chain management systems

Question 24

________ is a term SCM is called because the systems that support each business process are connected to each other to form one large information system.

Answer 24

Enterprise application

Question 25

_________ help manage an organization’s relationships with its customer.

Answer 25

Customer relationship management (CRM) systems

Question 26

________ glean relationships and trends from raw data to help organisation compete.

Answer 26

Business Intelligence Systems

Question 27

_______ is large database that usually stores transactional records.

Answer 27

Data warehouse

Question 28

________ supports decision making by relying on models and formulas to produce concise tables.

Answer 28

Decision Support Systems

Question 29

_______ supports knowledge-intensive decision making by relying on artificial intelligence techniques.

Answer 29

Expert Systems

Question 30

_______ can be used to tie data to physical locations.

Answer 30

Geographic information systems (GIS)

Question 31

_______ are areas within a company that support main business. They include accounting, finance, marketing, HR etc.

Answer 31

Functional business area

Question 32

The buying and selling of goods and services via a telecommunications network is known as _______.

Answer 32

e-commerce

Question 33

A ________ is partly involved in the analysis of business needs and ISs, but the greater part of the job involves setting up business applications.

Answer 33

programmer/analysts

Question 34

A ________ is responsible for researching, planning, and recommending software and systems choices to meet an organization's business requirements.

Answer 34

system analyst

Question 35

The ______ is responsible for the databases and data warehouses of an organization.

Answer 35

database administrator

Question 36

The _______ is responsible for acquiring, implementing, managing, maintaining, and troubleshooting networks.

Answer 36

network administrator

Question 37

A ________ manages an organization's computer operating systems.

Answer 37

system administrator

Question 38

______ require technical expertise relating to software development tools for mobile devices.

Answer 38

Mobile applications developers

Question 39

A ______ creates and maintains the organization's website.

Answer 39

webmaster

Question 40

The ______ supervises security of information system. He usually reports to CIO.

Answer 40

chief security officer (CSO)

Question 41

The ______ is responsible for all aspects of information system. He is often a corporate Vice President.

Answer 41

chief information officer (CIO)

Question 42

A ______ has similar duties as the CIO. If both exist in the same organization however, he reports to the CIO.

Answer 42

chief technology officer (CTO)

Question 43

________ refers to all technologies that collectively facilitate construction and maintenance of information system.

Answer 43

Information technology