Chapter 1: Things To Know Flashcards
(36 cards)
Word for manager
Executioner
Word for leader
Strategy
Characteristics of a manager
Administers Systems/Structure Maintains Relies on Control Short-Range View Asks how and when Maintains status quo Does things right
Characteristics of a leader
Innovates Focus on people Inspires trust Develops Long-range View Asks what and why Challenge status quo Does the right thing
Example of Leadership and Followership
Shirtless dancing guy
Leader: makes people feel nurtured and has to be easy to follow
Follower: no movement w/o the first follower
-courageously follow and show others how to as well
Iditarod race is an example of
Leadership/followership
Can’t have leader dogs in ever pair
- ones in the front are leaders
- ones in the back are what get it started
- ones in the middle follow the leaders
Traditional Pyramid
CEO Senior Managers Middle Managers Line Managers Non-managerial workers
For profit/regular business: who does the CEO or anyone in the C-Suite report to
Board of Directors
Non-Profit: who does the president or executive director report to
Board of Trustees
Example of a traditional pyramid
Paul Coleman: Unilever
Indra Nooyi: PepsiCo
Traditional Pyramid Exist Globally in what sectors
Military Religion Education Government Business
Inverted Levels of Management
Customers Operating Workers Team Leaders/Middle Managers Senior Managers CEO
What is the upside down Pyramid all about
The customers
Example of inverted company structure
Terri Kelly: W.L. Gore
Abt W.L. Gore
Goretex fabric Contract w U.S. military uniform Work collectively together On demand hierarchy Lattis concept
On demand hierarchy
Who’s driving the team or taking the lead will depend on who’s the most knowledgeable
Lattis Concept
All want to connect w one another in the given network.
Network team-based organization
Latter Concept
Pyramid structure
-go up the ladder and down
Three Roles of Managers and who created it
Henry Mintzberg
1) interpersonal
2) informational
3) decisional
Interpersonal role definition/ parts/ example
Interacting w/ other people
1) Figure head
2) Leader
3) Liaison
Ursula Burns and Xerox
Infotmational role definition/parts/example
Exchanging & processing information
1) monitor
2) disseminate
3) spokesperson
Steve Jobs Introducing new technology
-looked at trends in technology and created a brand new thing
Current CEO of Apple
Tim Cook
Mary Barra is an example of and what is she
CEO of GM
Considered most powerful woman in business
What three things does Mary Barra State in her pitch of Chevy
Connectivity
Electrification
Autonomous
